Csr - Regina, Canada - Culligan Water

Culligan Water

Verified Company

Regina, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Customer Service Rep

Culligan Water Regina has an exciting position available for an Customer Service Rep to join our fast paced, growing business.

This role provides administrative support and superior customer service to ensure the effective and smooth running of the day to day operations.

This person plays a very important role within the company as they are the first point of contact with our customers.

The person hired must be able to work in a fast paced environment, be able to multi-task and be very organized while still showing superior customer service.

Responsibilities:

Deal directly with customer either by telephone, electronically or face to face
Respond promptly to customer inquiries
Obtain and evaluate all relevant information to handle product and service inquiries
Provide pricing and delivery information
Set up new customer accounts
Organize workflow to meet customer timeframes
Manage customer accounts
Data Entry
Answering multiline phone
Processing payments and orders
Delinquent account calls
Daily outbound Customer Service Calls
Calling sales leads as well as effective handling of inbound sales inquiries

Essential Requirements
This is NOT an entry level position.

On the ball: You are highly organized and able to prioritize and manage your time effectively.
Detail Oriented: You have an eye for the smallest detail and you have incredible accuracy
Strong Communicator: Not only can you clearly express your thoughts in conversation, you can also write and present in a persuasive and influencing manner.
Creative Problem Solver: You can think outside the box for solutions without fear or failure
Strong Listener: You seek to understand by asking questions in a nonjudgemental way.
Ability to multitask and adapt in a fast paced environment

Other Requirements