Clerk a - Winnipeg, Canada - City of Winnipeg

City of Winnipeg

Verified Company

Winnipeg, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Based on the direction of the Supervisor, the Clerk A is responsible for providing customer service functions for the branch and ensures requests for services are received, recorded, and resolved wherever possible, or forwarded appropriately.

The Clerk A also provides administrative support which includes data entry and preparation of word or excel documents related to the services.

As the
_Clerk A_
you will:

Provide excellent customer service to the public and internal stakeholders.
Process program registration including inperson, mailin and internal registrations.
Maintain, organize and ensure completeness of records for a variety of programs within the Branch.
Maintain and compile pertinent information for data input, utilizing Branch database systems.
Establish, organize and maintain highly confidential paper and electronic filing systems.
Prepare correspondence, including letters, memos, minutes, and reports.
Respond to 311 service and information requests within identified time frames.
Provide general support to the operation including TKMMS, PeopleSoft HR and Finance.
Provide coverage for other administrative support team members as required.
Perform other duties compatible with the classification.

Your education and qualifications include:

Grade 12 supplemented by formal training in business and office procedures or equivalent combination of education, training and experience.
Demonstrated ability to type accurately at 40 wpm net.
Proficient using computers including software programs such as Microsoft Office (Word, Outlook, Excel, Access at a basic level)
Strong attention to detail with ability to ensure accuracy with data and record keeping.
Ability to work effectively and independently with the ability to prioritize workload and meet deadlines.
Excellent interpersonal skills, with demonstrated ability to establish and maintain positive working relationships with employees at all levels of the organization, external contacts and the public.
Strong verbal communication skills.
Strong written communication skills.
Knowledge of Parks and Open Space Division and City Policies/Standards would be considered an asset.

Conditions of employment:

The successful applicant must maintain legal eligibility to work in Canada. If the successful applicant possesses a work permit, it is their responsibility to ensure the permit remains valid.

CORE COMPETENCIES FOR ALL EMPLOYEES OF THE CITY OF WINNIPEG: