IT Field Technician - Ottawa, Canada - Siri InfoSolutions Inc
3 weeks ago
Description
Title - IT Field TechnicianJob Overview:
Must possess a clean Canadian driving record and valid Driving License.
Must have RCMP Security clearance
Must be a Canadian citizen
years of experience in a customer facing role in the IT industry.
- Must be able to pass a background check, and authorizations required to access customer sites.
- Strong verbal and written communicator with internal and external customers and able to translate and communicate technical information to stakeholders.
- English: Fluent and Bilingual (English & French): Preferred.
- Must be able to stand for extended periods and be able to lift up to 50 pounds.
- Assemble hardware and professionally running cables within the cabinet.
- Manage and deliver per SLA as defined by Thales
- Identify and mitigate risks that may have potential impact to all services delivered.
- React quickly and appropriately to incidents such as equipment failures.
- Effective troubleshooting, escalation, analytical skills and ability to manage complex and technical tasks to deliver solutions that satisfy customer or internal requirements.
- Experience with desktop setup and support, active directory, and regression testing.
- Operates well in an environment of rapid change and comfortable operating with autonomy.
Job Types:
Full-time, Permanent
Pay:
$18.14-$37.42 per hour
Benefits:
- Dental care
- Extended health care
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Experience:
- IT support: 1 year (preferred)
Licence/Certification:
- CompTIA A+ (preferred)
Work Location:
In person
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