Business Systems Analyst - Newmarket, Canada - Util-Assist Inc.

Util-Assist Inc.

Verified Company

Newmarket, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Business Systems Analyst

Who We Are:

Util-Assist is a leading consulting and services company to electric, water, and gas utilities, with customers throughout Canada and the United States.

Utilities today are undergoing an exciting digital transformation; the widespread deployment of smart grid technologies and renewable energy sources is colliding with customer demand for electric vehicles, energy savings, and better customer experiences to produce a dramatic shift in how utilities do business.

Util-Assist is at the forefront of that shift.

Our vision is to be the trusted partner in driving digital innovation that reshapes the utility landscape.

To bring that vision to life, Util-Assist is leading the way in helping utilities take advantage of the latest developments in utility IT, with growing practices for data analytics and customer experience consulting building on our well-established smart grid procurement and implementation management services.

Our managed services division leverages advancements in utility IT systems to deliver a variety of services to utility customers, including outage communications management, managed billing, and AI-enabled substation security monitoring.

Teamwork is key to the success of the Util-Assist family; mutual respect, cooperation, and honesty are hallmarks of our principles.

We offer a range of energizing, multi-disciplinary careers in a high-tech industry, with great potential for development and advancement as both the industry and our company continue to grow.

Util-Assist's flexible work environment allows you to work from anywhere, letting you choose the work arrangements that make the most sense for you.

We will give you the tools and support to succeed in our business, wherever you are.

We are firmly committed to fostering a welcoming, positive, and diverse workplace.

Thanks to our outstanding culture, we are the proud recipients of several national and local awards, including the Employee Recommended Workplace Award (three years running), the York Region Business of the Year award, and the Newmarket Large Business of the Year Award.

What We Need:

The Business Systems Analyst is responsible for implementing and analyzing, which includes:

Planning processes for development, testing, and deployment
Develop/enhance business systems and recommend system controls and protocols.

What You'll Do:

Consult with stakeholders to identify and document operational requirements to determine system functionality requirements
Document requirements, technical configurations, business process maps, and training materials
Adhere to Util-Assist's standards and best practices for the delivery, implementation, and maintenance of systems
Provide support for utilitybased systems and solutions
Manage and lead project and enhancements delivery in full, including postimplementation review/warranty, ensuring project and enhancement objectives and deliverables are met
Perform analysis to understand and communicate production problem patterns and suggest continuous improvements
Design new programs by analyzing requirements, constructing workflow charts and diagrams, and documenting specifications
Perform costbenefit analysis of system development and/or modifications and provide effort estimates

What You Will Bring:

Skills:

Excellent problemsolving skills
Intermediate process mapping skills
Ability to handle multiple projects and manage priorities simultaneously
Advanced database querying skills (SQL, PLSQL)
Intermediate data modeling skills
Intermediate MS Office skills
Basic financial management skills
Intermediate project management skills

Knowledge/Education:

Knowledge of agile methodologies is desirable
Experience with enterpriselevel IT infrastructure is desirable
Experience working with cloudbased data visualization tools desirable (Tableau, Power BI)
Certification in one or more of the following is desirable (Incident Management, Scrum, Business/Data/System Analysis, Agile Project Management, SAP, Database Management)
Bachelor of Computer Science or Computer Engineering
35 years' experience in a similar role
Experience in a utility environment an asset

Working Conditions:

Hybrid office environment
When safe to do so, the ability to travel to new and existing client sites throughout Canada and the U.S.
The ability to secure a U.S. visa to enable work in the U.S. or a Canadian visa to work in Canada
A successful SIN and passport clearance along with a police vulnerability check is required

What We Offer:

A competitive base salary
Worklife balance with flexible working arrangements (including working from home during the pandemic)
The opportunity to work with an innovative company that is on the leading edge of technology
Plenty of opportunity for career advancement in a fastgrowing company
A resultsdriven environment
True team collaboration
A fun