Service Representative - Québec, Canada - McGill University

McGill University
McGill University
Verified Company
Québec, Canada

2 weeks ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter
Description
Please refer to the

job aid for instructions on how to apply.

Faculty / Department:
School of Continuing Studies, Student Success and Enrolment Management - Student Records

Temporary position (12 months)t


Position Summary:

Major Duties & Responsibilities:

  • Processes documents related to admissions, registration and placement tests. Assesses eligibility according to established guidelines. Prepares acknowledgement and decision letters.
  • Maintains, updates records and files. Sorts, codes, enters and verifies information. Ensures the accuracy and completeness of information. Investigates and follows up on discrepancies. Consults appropriate documentation or resource persons in order to obtain and provide information. Resolves problems. Refers complex problems to resource persons.
  • Explains and demonstrates the use of computerized information systems such as an automated registration system and student accounts system. Provides assistance in completing various forms.
  • Initiates others in unit activities. Follows up as appropriate.
  • Receives and follows up on matters related to student account fee payments.
  • Processes requests for transcripts and letter of attestation. Produces ID cards and Health Cards.


The list of duties and responsibilities outlined above is representative and not a complete and detailed list of tasks, which may be performed by an employee whose position has been matched to this generic job description.


Education & Experience:
DEP (Secretarial/Office Systems) / Three (3) years' related experience.


Other Qualifying Skills And/Or Abilities:

  • Minimum Education and Experience:
  • DEP
  • Office Systems 3 Years Related Experience / DEP
  • Secretarial Studies

Hourly Salary:
(MUNACA Level F) $ $36.46

  • Hours per Week:
Full time)

Supervisor:
Operations Manager

Position End Date (If applicable):

  • Deadline to Apply:
- ._
More jobs from McGill University
See all jobs of McGill University