Insolvency Officer - Mississauga, Canada - Royal Bank of Canada

Royal Bank of Canada

Verified Company

Mississauga, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Come Work with Us
At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose.

Whether you're helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that matters in the world, in an environment built on teamwork, service, responsibility, diversity, and integrity.

Job Title
Insolvency Officer

Job Description

What is the opportunity?

What will you do?

Responsible for fulfillment and/or servicing of complex client transactions, as it relates to bankruptcies, consumer proposals and credit counseling services files
Field calls from clients and industry professionals
Complete risk reports and ensure a balance between customer service and business risk mindset
Resolve issues related to the specific group, function and process

What do you need to succeed? Must-have

2+ years of collections experience
Ability to formulate intricate Risk Assessment Reports when required
Proven negotiation, solutionfinding and decision making skills
Ability to take calls from clients, trustees and service partners in a call centre environment
Strong understanding of the balance between customer service and business risk mindset
Results driven, with a demonstrated ability to review, seek solutions and decisions
Ability to work efficiently in a challenging environment
Ability to work shifts within the hours of 8 am 6 pm, Monday
Friday

Nice-to-have

Knowledge of CAC's, CASPER, OLBB, OLMS, TS2, Sales Platform, Bankruptcy & Collection Highways
Knowledge of Bankruptcy, Fraud, Credit Counseling and Consumer Proposals
Knowledge of Personal Products, Loans, Mortgages, Overdrafts and Business Products

What's in it for you? We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program
Leaders who support your development
Ability to make a difference and lasting impact
Opportunity to take on progressively greater accountabilities
RBC is committed to supporting flexible work arrangements when and where available. Details to be discussed with Hiring Manager_.

Job Summary

Address:

MISSISSAUGA, Ontario, Canada

City:

CAN-ON-MISSISSAUGA

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

Personal and Commercial Banking

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

Application Deadline:

Inclusion
and Equal Opportunity Employment
At RBC, we embrace diversity and inclusion for innovation and growth.

We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work.

We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

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