Bilingual Activations Specialist - North York, Canada - Unity Payments

Unity Payments
Unity Payments
Verified Company
North York, Canada

2 weeks ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter
Description
Incentives_

  • Onsite parking
  • Free Coffee and tea
  • Free snacks and pop
  • Once weekly, free breakfast or lunch
  • Quarterly work events
  • Incentive programs for top performers
  • No weekends
  • Paid lunch and break
  • Monthly bonuses
  • 2 minute walk from the bus stop

Responsibilities:


  • Assist customers over the phone in a professional manner
  • Schedule training calls
  • Update customer profiles with uptodate notes
  • Track new devices being sent to customers
  • Open Customer Service tickets when necessary
  • Assist with technical support issues if they arise
  • Answer incoming training calls

What we are looking for:


  • Outgoing, friendly, and a desire to help people
  • Excellent interpersonal and phone communication skills
  • Ability to multitask and work in a fastpaced environment
  • Previous customer service experience
  • Intermediate computer knowledge

Job Types:
Full-time, Permanent


Salary:
$19.00-$20.00 per hour


Benefits:


  • Casual dress
  • Company events
  • Dental care
  • Discounted or free food
  • Extended health care

Schedule:

  • 8 hour shift
  • Monday to Friday
  • No weekends

Supplemental pay types:

  • Bonus pay

Application question(s):

  • Do you understand this is a full time in office Monday to Friday 9 AM to 5 PM position?

Experience:


  • Customer service: 1 year (required)

Language:


  • French (required)
  • English (required)

Work Location:
In person
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