Consultant, Change Management - Toronto, Canada - CIBC
Description
We're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients.At CIBC, we embrace your strengths and your ambitions, so you are empowered at work.
Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC, please visitWhat You'll Be Doing
- At CIBC we enable the work environment most optimal for you to thrive in your role. This is not a remote role it's a hybrid position, with one day a week in office. Details on your work arrangement (proportion of onsite and remote work) will be discussed at the time of your interview_
- Operations Management: Oversee the daytoday operational activities including capacity management, quality management, service response, problem resolution and reporting against targets/goals. Ensure adherence to department, CIBC and regulatory standards and policies. Implement and manage the operation's strategic and tactical plan to address the current and future business needs.
- Relationship Management: You will develop and foster great relationships with Technology, Infrastructure and Innovation business partners to identify client needs and align operational delivery to support solutioning and fulfillment of those needs. You'll leverage your communication and presentation skills, as well as utilize your knowledge of the best approaches, tools, and techniques for working with individuals and teams constructively and collaboratively.
- You can demonstrate experience. In managing and enhancing change management reports. At least 2 years of experience utilizing MS office suite, specifically Teams, Excel and PowerPoint
- You have a degree/diploma. In Business, Commerce, and/or related program.
- You're driven to succeed. You are motivated by accomplishing your goals and delivering your best to make an impact.
- You embrace and advocate change. You'll continuously evolve your thinking and the way you work in order to deliver your best.
- You give meaning to data. You enjoy investigating complex problems and making sense of information. You communicate detailed information in a meaningful way.
- Your influence makes a difference. You know that relationships and networks are essential to success. You inspire outcomes by sharing your expertise.
- Values matter to you. You bring your real self to work and you live our values trust, teamwork and accountability.
At CIBC, your goals are a priority.
We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential.
We aspire to give you a career, rather than just a paycheck.- We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.- Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.- We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
- Subject to plan and program terms and conditions
What you need to knowYou need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
Toronto-81 Bay, 23rd Floor
Employment Type
Regular
Weekly Hours
37.5
Skills:
Business, Communication, Deadline Management, Deliverables Management, Management Reporting, Negotiation, People Management, Quality of Service (QoS), Relationship Management, Workforce Planning
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