Accounts Receivable Specialist - Mississauga, Canada - PointClickCare

PointClickCare
PointClickCare
Verified Company
Mississauga, Canada

3 weeks ago

Sophia Lee

Posted by:

Sophia Lee

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Description
For more than 20 years, PointClickCare has been the backbone of senior care.

We've amassed the richest senior care dataset making our market density untouchable and our connections to the healthcare ecosystem exponentially more powerful than those of any other platform.


With Collective Medical & Audacious Inquiry, we've become the most expansive, full-continuum care collaboration network, offering care teams immediate, point-of-care access to deep, real-time insights at every stage of a patient's journey.

For more information on PointClickCare, please connect with us on Glassdoor and LinkedIn.


Position Summary:


Key Responsibilities:


  • Collection's activities relating to mixed portfolio of customer accounts, including communication with clients regarding collections issues, actions, payment inquiries and invoicing.
  • Update and maintain accurate customer files with all applicable correspondence and report to Management on status as required.
  • Communication with clients within assigned portfolio regarding collections issues, actions, payment inquires, invoicing and account reconciliation.
  • Recognize billing issues through research and regular reconciliation.
  • Preparation of monthly account breakdowns and analysis, as required by the Manager and customers.
  • Compilation and provision of invoice copies, credits and unapplied payment details, as required.
  • Preparation and reconciliation of accounts, unapplied credit balances, credit notes as assigned.
  • Coordination of monthly preauthorized payments with customers and the Payments team for assigned portfolio.
  • Participate in conference calls with customers and internal partners supporting recovery of past due invoices.
  • Any ad hoc tasks assigned by management as required to support the overall team objectives and success of the AR.

Required Experience:


  • Must possess a high level of moral judgment for handling confidential information and monetary transactions
  • Strong diplomatic, negotiation and conflict resolution skills in order to handle late payment discussions
  • Effective attention to detail and high degree of accuracy managing reconciliations
  • Able to effectively communicate both verbally and in writing
  • Must be a team player and have the ability to effectively work within a strong cross functional environment.
  • Sound analytical thinking, planning, prioritizing and execution skills
  • Excellent computer skills with a strong working knowledge in Microsoft Word and Excel
  • Working understanding with the US Health Care system would be a benefit
$50,000 - $56,000 a year

  • At PointClickCare, base salary is one of the many components that make up our total rewards package. The Canada base salary range for this position is $50,000 $56,000. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canada locations. Within the range, individual compensation is determined by jobrelated skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
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