IT Support - Vancouver, Canada - HBI Canada.

HBI Canada.

Verified Company

Vancouver, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Overview:

Key Responsibilities:

IT Support:

Work on IT projects as assigned by the IT manager.
Provide support for stakeholder requests, analyze problems, and escalate issues when necessary.
Communicate technical information to nontechnical users.
Troubleshoot desktop and printer hardware, and software issues; resolve issues to the end user's satisfaction.
Install, configure, and test all new workstations, peripheral equipment, and software.
Troubleshoot LAN/WAN and connectivity issues.
Develop reference, and training materials and provide enduser training.

Web Development:

Qualifications & Skill Requirements:

A Post-Secondary degree or diploma in Information Technology.
Minimum of 2 years experience within the IT industry in a support capacity.
Strong competence in the Microsoft Ecosystem (Office 365, SharePoint, Teams, SQL, Exchange, Desktop, and Server OS), computer hardware/software, networking, and server rooms.
Solid problemsolving, researching, and troubleshooting skills coupled with a willingness to listen, learn, share, and improve.
Strong awareness of IT security and confidentiality.
Ability to work, prioritize and make decisions independently in a fastpaced production environment.
Web programming languages: Node, PHP, JavaScript, jQuery & REST APIS.
A selfstarter and quick learner with the ability to work independently as well as with a team.
Network +, CCNA, and other IT industrystandard certifications would be an asset.
Experience working with SAP B1 & Produmex WMS is not mandatory but would be an asset.
HBI Canada is an equal employment opportunity employer committed to hiring and retaining a diverse workforce. All employees and applicants will be given equal opportunity concerning employment, promotions, compensation, and all other benefits. We are a customerfocused company that values integrity, teamwork, respect, resourcefulness, and fairness._