Foodservice Analytics Manager - Mississauga, Canada - High Liner Foods

High Liner Foods

Verified Company

Mississauga, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

The Customer Category Manager on the Insights and Analytics team will be responsible for unearthing category insights that will inspire strategic solutions for Foodservice Customer partners and for High Liner Foods.

Leveraging hindsight (performance metrics through proprietary data systems, ROI analysis, etc), insight (consumer-led data, market trends), and foresight (macro trends, category performance and trajectories, etc), the Customer Category Manager will build concise stories with actionable business recommendations with the goal of unlocking opportunities across our portfolio for our customer partners.

The incumbent will help guide cross-functional partners within the organization to make business decisions based on our customer strategic priorities; they will be able to build relationships that uncover these customer priorities.

The Customer Category Manager will ensure that all product, trade and innovation solutions are customer relevant, driven by data and consumer validated.

The scope of this role will be to primarily support specific NA Foodservice Distributor partners.

Essential Duties and responsibilities

Leverage multiple data sources to tell a holistic story linking consumer and customer insights, market trends and portfolio solutions for our FS customer partners
Ability to leverage custom and syndicated sources to develop foresight on growth trends for the FS landscape and Seafood industry
Play an integral part of annual strategic planning, providing a point of view on category and company growth and share targets to feed into future business planning and marketing direction
Advanced presentation skills, confident presenting insights and recommendations to Customers and Internal Sales Teams across North America
The expert on Foodservice consumer / customer / category performance, providing timely updates to marketing / sales / product development materials
Present at key FS department meetings on business results and trends
Provide unbiased vendor evaluation and ongoing relationship management
Develop and maintain internal topline reporting, quarterly business reviews, ELT materials, and other adhoc reporting and analysis for internal FS and Leadership team purposes

Qualifications

Required:

Bachelor's degree
At least 5 years of experience in a category management function in the Foodservice environment
High level analytical capability
Proficiency in using syndicated data and panel metrics (NPD Supply Track, CREST, etc)
Strong decisionmaking capability
Track record of successfully implemented recommended strategies at the customer level
Experience presenting and collaborating with internal partners and external customers
Ability to assimilate and interpret data from multiple disparate data sources into concise actionoriented recommendations
Experience communicating complex and/or detailed information to multiple individuals/audiences with differing knowledge levels
Experience in managing vendor/customer relationships
Expert Excel and PowerPoint skills
Ability and willingness to travel

Preferred:

Experience in the Foodservice CPG industry
Experience with Distributor data sharing platforms
Experience in storytelling

Travel:

Expected travel for this role is 20% to 35%, bit dependent on home location
Ability to obtain passport to travel if necessary

Direct reports

N/A

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.

Duties, responsibilities and activities may change at any time with or without notice.

HLSJ