Bilingual - Key Account Manager / 客户经理 - Markham, Canada - Advanced Skytech Canada Ltd.

Advanced Skytech Canada Ltd.

Verified Company

Markham, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Company Profile:

Advanced Skytech Canada Ltd.

(hereinafter referred to as STGCA) is one of the largest technology, services, and consulting organizations in the refurbished computer industry across North America.

After over 10 years of development, STGCA has become North America's most competitive refurbished computer enterprise with the highest level of modernization.

Why work for STG**:

Receive working exp on enterprise system
Biweekly payment through direct deposit
Paid Statutory Holidays+ vacation benefit +insurance benefit
Enhance training opportunity in the jobrelated field
Professional career growth towards to Ebusiness
Reference letter available

Responsibilities:

Achieve growth and hit sales targets by successfully managing the sales team.

Build and promote strong, longlasting customer relationships by partnering with them and understanding their needs.
Process incoming sales orders and work with sales team to ensure data accuracy.
Enter information into QuickBooks or similar software system to initiate orders, invoices and credit memos.
Work with large groups of teams to serve tier one customers.
Use Excel to generate data and reports, making sure all information is up to date and accurate.
Manage and monitor inventories and product information.
Track logistics, shipment and product delivery.
Research for different projects and generate detailed information/plans presenting to management.
Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition
Acquire a thorough understanding of key customer needs and requirements
Expand the relationships with existing customers by continuously proposing solutions that meet their objectives
Ensure the correct products and services are delivered to customers in a timely manner
Serve as the link of communication between key customers and internal teams
Resolve any issues and problems faced by customers and deal with complaints to maintain trust
Play an integral part in generating new sales that will turn into longlasting relationships
Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics.