Customer Service Representative - Langley, Canada - Wesco

Wesco

Verified Company

Langley, Canada

1 day ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Responsibilities:

Support customer base by answering questions, concerns, account inquiries as well as handling customer complaints.
Process payments for cash account customers.
Research and resolve customer problems, acting as the customer liaison between other departments when necessary.
Backup support to sales counter with walk in and telephone inquiries.

Qualifications:

High School Degree or Equivalent required
Associates' Degree (U.S.)/College Diploma (Canada) preferred
24 years of relevant experience
Solid interpersonal skills that allow one to work effectively in a diverse working environment
Able to effectively communicate both verbally and in writing
Able to work well under pressure
Strong attention to detail
Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times
The expected salary range for this role is $ $28.59 per hour. This is the salary we reasonably and in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's compensation level within the range will be based on several factors, including but not limited to geographic location, experience, relevant education, qualifications, skills, organizational needs, and performance. Wesco provides a variety of benefits to employees, including medical, dental, company and employee sponsored DCPP, Paid Time Off and more. _
Wesco International, Inc., including its subsidiaries and affiliates ("Wesco") provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity and Affirmative Action Employer._