Camp Director - Montréal, Canada - Laurus Lifestyles Inc

Laurus Lifestyles Inc

Verified Company

Montréal, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Position Summary

In the role of Regional Manager, you will assume a critical responsibility in driving the overall success of our organization.

Your primary focus will be overseeing the management and operations of multiple locations. This challenging and dynamic position demands a strategic thinker with exceptional leadership skills and a commitment to team development.

As the Regional Manager, your key duties will include managing seasonal and part-time staff, designing and implementing training programs, conducting interviews, and ensuring the consistent delivery of high-quality programs across all locations.

Key Responsibilities

Staff Management:

Oversee and manage contractual staff members across various locations.
Ensure compliance with organizational standards and legal requirements.
Utilize Agendrix for staff scheduling and approve worked hours, ensuring accuracy and compliance with organizational policies.

Training Programs:

Develop comprehensive management training programs.
Adapt counselor training programs to meet locationspecific needs.
Continuously update and enhance training materials to align with industry best practices.

Documentation:

Create and maintain a master staff list for all locations.
Add new staff members to communication platforms such as Slack.

Meetings and Workshops:

Conduct Managers Meetings and Workshops to align objectives and expectations.
Set roles and expectations for Location Managers and their management teams.
Check in on all locations weekly to ensure consistency and address issues.
Conduct weekly Location Manager Meetings for updates, feedback, and planning.

Workflow Creation:

Develop and implement efficient workflows for smooth operations.
Restructure the hierarchy of management roles and create detailed job descriptions and responsibilities.

Program Management:

Manage the creation and quality of camp programming, including the Juniors Program, leadership initiatives, and specialized training areas.
Continuously improve the quality and delivery of all Laurus programs.

Competitive Edge:

Ensure Laurus programs remain competitive and superior to other organizations.
Implement strategies to enhance the organization's market position.

Financial Management:

Implement a robust money collection system in collaboration with the Head of Customer Service, Customer Support Representatives, and Location Managers.

Human Resources and Management:

Assist the HR department in the recruitment process for operational staff.
Manage Location Managers and HR processes.
Conduct management evaluations and enforce discipline when necessary.

Communication and Coordination:

Coordinate with the Head of Operations, Customer Support, HR, and Marketing to communicate clear goals to Location Managers.
Act as the main point of contact between locations and the Director of Operations.

Crisis Management: