Customer Fleet Coordinator - Edmonton, Canada - Finning Canada

Finning Canada

Verified Company

Edmonton, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Company:
Finning Canada

Number of Openings:
1

Worker Type:
Temporary

Position Overview:
Join the Finning Family Are you a self-starter, passionate about customer service and continuous improvement?

As a Fleet Coordinator, you will be responsible for the proactive planning of preventive maintenance services to our contract customers.

This includes machine hour use monitoring, opening work requests, validating parts lists, requesting parts, notifying customers of services coming due / parts availability, and request shipping information.

Closing work orders and invoicing.

We are looking for people who are passionate about providing exceptional customer service, building relationships and have a keen eye for detail.

If you thrive in a fast-paced environment, and want to be part of a dynamic, high-performing team, we want to hear from you.

We look forward to you joining our team

Job Description:

Duties and Accountabilities:

Opening work requests, requesting parts, partnering with customer facing roles to have services completed within ontime delivery parameters
Updating services in tracking software
Monitoring machine usage
Notify customers of services coming due and parts availability
Training and support of other team members as required
Ensure Work Orders are opened and closed in a timely manner.
Ensure identification of aging Work Orders and action appropriately
Qualifications:
3+ years of administrative office experience and a high school diploma
High proficiency in Microsoft Office Applications including Excel, Word, and Outlook
Selfmotivated and ability to work with mínimal supervision
Ability to prioritize and work in a fastpaced environment
Demonstrated commitment to safety culture
Strong organization, prioritization, and time management skills
Excellent interpersonal, verbal, and written communication skills
Strong attention to detail