Dispatch Coordinator - Etobicoke, Canada - I-WAY TRANSPORT INC
Description
Reach out to customers to book loads- Continuously monitor the load boards to book loads
- Handle customer complaints by providing solutions. Often within a time limit to ensure the customer is satisfied
- Identify customer needs or desires in order to recommend the appropriate product or service
- Work with colleagues when necessary to resolve customer complaints
- Answer all phone calls from customers
- Book pickup and delivery appointments
- Planning of LTL, Tracking & tracing
- Communicate with customers for shipments late or problematic
- Must pay attention to detail
- Must be able to work under pressure
- Must be able to work in a fastpaced environment
- Must be a team player
- 2 Years
Job Types:
Full-time, Permanent
Salary:
$45,000.00-$50,000.00 per year
Schedule:
- 8 hour shift
Experience:
- Dispatcher: 2 years (preferred)
Work Location:
In person
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