Disability Management Specialist - Toronto, Canada - Workplace Safety and Insurance Board

Workplace Safety and Insurance Board

Verified Company

Toronto, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Major Responsibilities:

Collecting relevant medical and accommodation information required from the employee and workplace parties and rendering STD eligibility decisions
Informing workplace parties of their rights and obligations under the Disability Management Program
Responding to any enquiries that workplace parties may have regarding STD entitlement
Communicating verbally and in writing decisions regarding entitlement
Liaising with workplace parties, service providers, and other resources for input, opinions and assistance in rendering initial entitlement decisions regarding STD benefits
Identifying cases where obstacles or barriers to recovery or RTW exist and referring to the Disability Management Consultant, appropriate interventionists and/or other workplace parties for more indepth assessment, planning, intervention and action
Participate in the design, development and ongoing refinement of the internal disability management program, special events, and activities to educate and inform staff
Mediate and attempt to resolve disputes relating to STD entitlement and duration decisions with employees
Handle requests for reconsideration and if appealed commencing the process to handle objections
Monitor progress of assigned STD claims and providing workplace parties status updates
Participate in case conferences and return to work meetings with Disability Management Consultant(s) and workplace parties

Coordinate, administer and support the Healthy Workplace Centre STD claims intake processes by:

Overseeing the intake/referral and file creation of Short Term Disability Claims (STD) by receiving the claim referral via CARE/HWC hotline referral/walk-ins, identifying the appropriate claim allocation based on claim information and using appropriate systems to log and refer STD claim
Identify, prioritize and allocate any irregular Day 4 Notifications for STD consideration (i.e., planned surgeries/emergencies, etc.)
Conduct quality control audits of STD claims by tracking claims activity and data input to a HWC SharePoint site
General STD claims administration such as preparing STD letters, labels and HWC wellness packages
Receiving, documenting and filing WSIB incident reports and Form 7s from managers using various systems
Report WSIB lost time claims information to WSIB (The Agency) as required
Assisting in WSIB Board Employee Claims process and providing support in monitoring and tracking lost time reporting
Managing the HWC Records Information Management system for file retention/retrieval of both offsite and onsite information requests (such as legal counsel, grievance requests)

Job Requirements:

1) Education requirements:

Postsecondary degree/diploma in healthrelated or disability management field

2) Experience:

2+ years of related disability management

3) Technical or Professional Qualifications or Certifications / Designations:

CDMP (NIDMAR)

Our commitment to equity, diversity and inclusion
We respect and value the diversity of our people. We strive to create an environment where employees can be themselves and where our differences are celebrated.

The WSIB is committed to being accessible and inclusive, and following barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA).

Should you require accommodation through any stage of the recruitment process, please let us know when we contact you and we will work with you to meet your needs.

Disclosing conflicts of interest
**Privacy information