Help Desk Analyst - Halifax, Canada - Supertemp
Description
Education:
College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- Experience: 2 years to less than 3 years
Work setting:
- Help desk
Tasks:
- Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
- Provide advice and training to users in response to identified difficulties
- Provide business systems, network and Internet support to users in response to identified difficulties
Computer and technology knowledge:
- MS Exchange
Security and safety:
- Criminal record check
Transportation/travel information:
- Own transportation
Work conditions and physical capabilities:
- Fastpaced environment
- Attention to detail
- Combination of sitting, standing, walking
Personal suitability:
- Accurate
- Client focus
- Excellent oral communication
- Judgement
- Organized
- Team player
Screening questions:
- Are you currently legally able to work in Canada?
- Do you currently reside in proximity to the advertised location?
- Work Term: Temporary
- Work Language: English
- Hours: 35 to 37.5 hours per week
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