Team Leader Iii, Finance Operations - Dieppe, Canada - TD Bank

TD Bank

Verified Company

Dieppe, Canada

4 weeks ago

Posted by:

Sophia Lee

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Description

416585BR

Finance / Accounting

Dieppe, NB

August 14, 2023

Hours

37.5

Workplace Model

Hybrid

Pay Details

Job Details

CUSTOMER:

Handle operational finance activities such as processing / balancing / reconciling / validating transactions, investigating customer issues, preparation of files, data gathering and cleansing, report production and preparation etc.
Process various finance related transactions accurately, on time and in line with established guidelines/procedures while adhering to formal or informal Service Level Agreement(s) (SLAs)
Act as a key resource to Finance partners by providing relevant and meaningful financial information / data, responding to enquiries and performing adjustments within authority levels
Coordinate and/or consolidate financial information needs / requests
Identify key variances and contribute to the analysis, due diligence and execution and/or implementation of potential initiatives within defined area of responsibility
Maintain working relationships with internal customers, partners and/or vendors including responding to questions and/or concerns in an effective and timely manner
Contribute to the execution or delivery of financial and/or special initiatives and programs as assigned
Keep current on emerging issues and industry trends for the Business / Finance area being supported
Lead a team to achieve business / operational objectives, maintain effective daytoday operations and deliver quality service and transaction processing consistent with TD Finance business objectives
Lead a team of Operations Officers and/or Analysts which could be across multiple regions
Develop and maintain working relationships with internal partners for the purposes of delivering optimal customer service

SHAREHOLDER:

Consistently exercise discretion in managing correspondence, information and all matters of confidentiality; escalate issues where appropriate
Be knowledgeable of practices and procedures within own area of responsibility and keep abreast of emerging trends for own functional area
Protect the interests of the organization identify and manage risks, and escalate nonstandard, high risk transactions / activities as necessary
Conduct reporting and / or meaningful analysis at the functional or enterprise level using results to draw conclusions, make recommendations, assess the effectiveness of programs/ policies/ practices
Monitor service, productivity and assess efficiency levels within own function and implement continuous process / performance improvements where opportunities exists
Keep abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts
Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite
Supervise daytoday operations / activities, balance workloads, ensure compliance to internal / external requirements and the achievement of service level standards and productivity targets
May lead an operational production support group and provide management with analysis of key process drivers, production gaps, root cause analysis of and performance and productions issues where applicable
Identify operational issues and recommend improvements
Review and/or update procedures ensuring all functions and systems are well documented
Monitor service, productivity and assess efficiency levels within own function and implement continuous process / performance improvements where opportunities exists

Job Requirements

EMPLOYEE / TEAM:

Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest
Support the team by continuously enhancing knowledge / expertise in own area and participate in knowledge transfer within the team and business unit
Participate in personal performance management and development activities, including cross training within own team
Contribute to a fair, positive and equitable environment that supports a diverse workforce
May provide process / policy guidance to others (e.g. within team, internal partners)
Demonstrated skills in conflict resolution, strong intuitive judgment and negotiation/influencing skills, flexibility and adaptability to changing priorities in a fastpaced environment, along with a strong consultative approach
Skill in collecting, organizing and analyzing complex or technical data
Skill in using logic and reasoning to identify the strengths and weaknesses of alternative situations, conclusions or approaches to problems
Skill in identifying complex problems and reviewing related information to develop and evaluate options and implement solutions
Skill in decision making by considering relative costs and benefits of potential actions and choosing the most appropriate option
Ability to conduct shortrange and