Fraud Officer - Toronto, Canada - Royal Bank of Canada
Description
Job Summary
What is the opportunity?
As a Fraud Officer on the Transaction Monitoring Cheque Prevention team, you will be responsible for supporting RBC's Client First strategy, and deliver superior experience by providing quality service to Clients.
Enhance RBC Financial Group's risk mitigation strategy through analysis and investigation of potential fraud transactions via Client Card and in branch.
What will you do?
- You will be responsible for detecting fraudulent activity and minimizing fraud losses by analyzing and identifying transactions and taking appropriate action
- Use problem solving tools and analysis techniques to break apart more complex current and evolving fraudulent activities and trends.
- Continually react and adapt to ensure quick resolution of identified issues/gaps
- Communicate and collaborate with internal service partners
- This role is dependent on the capability to function as a team on a high level as well, being accountable, flexible and deliver results in high pressure situations
What do you need to succeed?
Must-have
- Strong knowledge of Deposit fraud and current fraud trends
- Strong investigative, critical thinking and multitasking ability
- Ability to learn and utilize multiple specialized investigative tools
- Microsoft office software
Nice-to-have
- Fraud experience considered an asset
- Previous branch/customer service experience
- Technologically savvy
- Knowledge of Digital fraud and current fraud trends
- Knowledge of CAMPS, Passport, Iris, Sales Platform, OBAT, Application Launch Pad, COR.IQ
What's in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper.
We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- Continued career advancement opportunities
- Exposure to strong mentorship and leadership examples
- A comprehensive Total Rewards Program including bonuses and flexible benefits
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, and highperforming team
Job Skills
Anti-Money Laundering (AML), Credit Analysis, Data Gathering Analysis, Financial Regulation, Fraud Management, Fraud Risk Management, Information Capture, Order Processing, Process Management, Risk Control
Additional Job Details
Address:
YORK MILLS CENTRE, 10
YORK MILLS RD:
TORONTO
City:
TORONTO
Country:
Canada
Work hours/week:
37.5
Employment Type:
Full time
Platform:
Personal and Commercial Banking
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
Application Deadline:
Inclusion
and Equal Opportunity Employment
At RBC, we embrace diversity and inclusion for innovation and growth.
We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work.
We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
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