Manager of Office Administration - Vaughan, ON, Canada - Ellement Consulting Group

Description

Ellement Consulting Group Limited Partnership (Ellement) is a privately-owned actuarial consulting firm that has been providing actuarial, administration, software programming, and consulting solutions for pension, benefits, and investment programs for individuals, corporations, unions, associations, and governments for programs based in Canada since 1996.

Our mission is to design, implement, and manage employee benefit programs for individuals and institutions to provide economic security at a reasonable and affordable cost.

We currently have a great opportunity for a Manager of Multi Employer Plan Administration to join our Vaughn team.

As the Manager of Multi Employer Plan Administration, you lead an administration team that provides high-quality administration services to multiple clients and demonstrates outstanding and timely customer service.

Strategically manage, organize, and coordinate employees and resources from different departments (pension, benefits, accounting and I.Manage aspects of business operations for the Vaughn office
Build relationships and collaborate seamlessly with leaders and staff across the Company to ensure the consistent delivery of quality client service and overall alignment with Company standards, procedures and best practices
Actively support the onboarding of new clients and implementation of new systems and technology solutions
Provide status updates and regular reporting to the Consultants e.g. service levels, response times, turnaround times, resourcing and staffing, implementation updates, etc
Collaborate with HR regarding staffing decisions such as resource planning, recruitment, termination and performance management
Ensure the effective and efficient functioning of the office operations by coordinating equipment, maintenance, security and space-related issues
Responsible for ensuring health and safety measures are in place and monitored for the office
Review and authorize invoices related to the office operations to ensure compliance with Company purchasing guidelines
Contribute to the team effort and success of the business by completing other tasks or projects as assigned
Pension and/or Benefit Administration knowledge (or both)
~3-5 years experience managing a team.
~ Basic knowledge or experience in accounting is an asset
~ Experience with pension plans, health benefit plans, or in the life insurance or financial services industry would be an asset
~ We also know that by investing in our employees and encouraging ongoing education, upgrading, and training, we're building an environment where staff feel supported, involved, and engaged.