Operations Manager - Vancouver, Canada - Electronic Arts

Electronic Arts

Verified Company

Vancouver, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Creative & Development (C&D) is a global team supporting the delivery of strategic technologies and data analytics for EA's game development studios.

The C&D Operations team enables the overall business to run smoothly.

We deliver insights, drive change management, and build tools, processes, and capabilities that support the strategy of Creative & Development.

We are looking for a experienced Operations Manager, reporting directly to the Director of Operations to guide the planning and control of our operational activities.

This exciting and dynamic role will partner with a wide array of cross-functional stakeholders, including C&D leadership, the existing Operations team, Program Management Office (PMO), Learning & Communications (L&C), C&D Analytics, game development partner teams, People Experience (PE), Talent Acquisition (TA), Finance, Legal, and more.

The Role:

Own and help execute essential central C&D operational responsibilities
Shape simple solutions to complex problems across multiple disciplines that consider process, analytics and technology
Support strategic programs within C&D, including annual goal setting, operating plans and executivelevel reporting
Implement measurements that track discipline performance, delivery, and financial status to identify and address core risks to our business and partner teams
Support and own aspects of the consolidated C&D operating and capital budgets, including resource plans
Identify opportunities for improvement within our essential processes, align with partners, and implement
Use data and insights as a resource to guide effective decisions across our business
Manage maintenance and evolution C&D operations dashboards

What you bring:

Experience using data and business expertise to inform decisions
Strong communication skills with the ability to track, model and present information in engaging ways
Critical thinking skills and a continuous improvement mindset used to challenge the status quo and to develop and improve processes and reporting
Proficient change management skills with comfort around navigating uncertainty
Resultsoriented and willingness to own and drive deliverables through execution
Experience managing and driving alignment with wide variety of stakeholders
Minimum 5 years of work experience in a related field (software or game development)

We are a global team of creators, storytellers, technologists, experience originators, innovators and so much more. We believe amazing games and experiences start with teams as diverse as the players and communities we serve. At Electronic Arts, the only limit is your imagination.