Credit Support Analyst - Burlington, Canada - Caterpillar
Description
Career Area:
Finance**:
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We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live.
Together, we are building a better world, so we can all enjoy living in it.About Cat Financial
JOB SUMMARY:
Provide credit support activities for the credit function, including various systems, reporting and analysis, PPSA lien search/subordination functions and processes and performance excellence processes.
Develop and deploy data mining techniques and reporting capabilities using the numerous customer information systems.PRINCIPAL DUTIES AND RESPONSIBILITIES:
- Develops and deploys report-based analysis to provide information-based solutions for the credit function. Provides research, development and design of reports to enhance credit processes. Performs and coordinates various business systems support activities including, but not limited to, data mining and reporting.
- Maintains the relationship and order process with the CFSL - Cat Card lien search vendor service, PPSA Direct, and maintains an accurate database of both historical and current PPSA transactions and information. Identifies blanket or conflicting lien(s) that are filed and pursues subordinations with outside financial institutions. Negotiates lien subordinations with customer's financial institution for resolution.
- Monitors PPSA grief report and corrects errors on a daily basis to ensure proper registration of CFSL's daily PPSA filings to secure perfected security interest.
- Gathers monthly and quarterly data as part of Sarbanes-Oxley requirements and assists with Process Certification validation.
- Performs Accounts Payable administrator, duties to include gathering, analysis and timely payments of various accumulated CFSL vendor billings on a monthly basis.
- Participates in accomplishment of continuous improvement objectives for the department. Progress toward accomplishment of these is measured through maintenance of necessary measurements and analysis of associated data. Participates in the identification of problem areas and development of resolutions to address them.
JOB REQUIREMENTS:
SKILLS, ABILITIES, AND KNOWLEDGE:
- Ability to provide exceptional customer service skills.
- Knowledge of document services systems.
- Knowledge of business flow within the retail financing business.
- Knowledge of and the ability to develop, prepare and maintain spreadsheets.
- Ability to perform general office tasks.
- Ability to analyze situations and make recommendations using available data.
- Ability to achieve goals while concentrating on results and remaining flexible.
- Ability to multi-task and help with department workflow to get the job accomplished in a timely manner.
EXPERIENCE:
A 4-year college or university degree in any discipline is recommended.
Previous work experience must be progressively increasing in responsibility and accountability and demonstrate an ability to gain in knowledge, skills and responsibility such that a level of full competency can be reached.
Equivalent experience may be substituted for education.LI
Caterpillar is an Equal Opportunity Employer (EEO).
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