Assistant Service Manager - Dartmouth, Canada - Steele Chevrolet
Description
Steele Auto Group is committed to providing the Best Customer Buying Experience and to solidify ourselves as the "Trusted Destination for Everything Auto" for employees and customers alike.
Steele Chevrolet is seeking an
Assistant Service Manager to join our growing team
As an
Assistant Service Manager with
Steele Chevrolet, you are responsible for assisting in achieving customer satisfaction and repeat business through staff professionalism and work quality, while optimizing production efficiency and profitability.
Responsibilities include but are not limited to:
- Understands and applies dealership procedures and policies.
- Motivates and supervises department employees.
- Assists in the recruiting, hiring, and training technical and administrative staff of service department.
- Assists in establishing programs for improved staff product knowledge, skills, attitude, appearance, and job effectiveness.
- Ensures staff maintain a high quality of workmanship.
- Assist in monitoring Service Consultants to ensure proper procedures are being followed.
- Assists in monitoring Dispatcher for work mix allocations.
- Monitors assigned completed warranties on a regular basis.
- Ensures drivein is prepared and ready for business.
- Reviews Service Technicians daily performance.
- Ensures proper warranty policies and procedures are being adhered to in the Service Department.
- Performs other related duties.
Requirements:
- Technical knowledge and experience in the dealership service department.
- Ability to organize clerical work, administration, control systems and financial resolution.
- Knowledge of vehicle legislation, automotive industry, and trade practices.
- Proven leadership and coaching skills.
- Strong numeracy, written and oral communication skills.
- Valid driver's license.
- Clean drivers abstract.
Why Steele Auto?
- Competitive compensation package, with annual wage review.
- Flexible Health and Dental Plans, 6 different cost shared options to meet everyone's needs.
- Enhanced Benefits including Telehealth, Mental Health Support and EFAP.
- Retirement Savings Plan with employer match up to 4%, after 5 years up to 5%.
- Opportunities for career growth and advancement.
- Employee discounts on vehicle purchasing, parts, and service at any of our locations.
- A safe, inclusive, and dynamic work environment.
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