Guest Service Representative - Gracefield, Canada - Gracefield Christian Camp and Retreat Centre

Gracefield Christian Camp and Retreat Centre
Gracefield Christian Camp and Retreat Centre
Verified Company
Gracefield, Canada

2 weeks ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter
Description

Work Term:
Temporary


  • Work Language: Bilingual
  • Hours: 30 to 40 hours per week
  • Education: No degree, certificate or diploma
  • Experience: 7 months to less than 1 year

Work setting:


  • Hospitality industry
  • Staff accommodation available
  • Staff accommodation provided
  • Room and board provided
  • Hotel, motel, resort
  • Rural area
  • Campground workers

Tasks:


  • Register arriving guests and assign rooms
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Provide general information about points of interest in the area
  • Investigate and resolve complaints and claims
  • Process guests' departures, calculate charges and receive payments
  • Maintain an inventory of vacancies, reservations and room assignments
  • Follow emergency and safety procedures
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Answer telephone and relay telephone calls and messages
  • Assist clients/guests with special needs
  • Perform light housekeeping and cleaning duties
  • Provide customer service

Computer and technology knowledge:


  • Word processing software
  • Internet

Security and safety:


  • Vulnerable sector check
  • Criminal record check

Transportation/travel information:


  • Own transportation
  • Own vehicle
  • Valid driver's licence

Work conditions and physical capabilities:


  • Attention to detail
  • Work under pressure

Personal suitability:


  • Client focus
  • Dependability
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Judgement
  • Organized
  • Reliability
  • Team player
  • Resourcefulness

Screening questions:


  • Are you available for shift or oncall work?
  • Are you currently legally able to work in Canada?

Financial benefits:


  • Gasoline paid
  • Mileage paid

Other benefits:


  • Free parking available
  • Learning/training paid by employer
  • Onsite amenities
  • Onsite housing options
  • Onsite recreation and activities
  • Parking available
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