Inside Sales/customer Service Representative - Mississauga, Canada - Rotech Pumps & Systems Inc
Description
Full Job Description
Inside Sales / Customer Service Representative
Company Information:
Rotech Pumps & Systems Inc, a well established and growing Pump Manufacturing Company is looking for a full-time Inside Sales / Customer Service team member.
We offer a diverse range of technologies including Pumps, Ball Check valves, Mechanical Seals and other industrial process equipment.- Serve customers by identifying their equipment and service needs while excelling in customer service
- Support inside/outside sales staff effectively with mínimal supervision
- Prepare quotes and process equipment orders. May require schematic part identification.
- Continually learn information related to our products/services, price lists, and vendor products
- Provide technical information for customers concerning products, services, and/or equipment. Training and resources will be available
Responsibilities and Duties:
- Respond to customer requests, resolve issues and promote company products and services
- Quote parts to customers, contact and collaborate with key vendors to obtain part pricing and delivery
- Maintain and update vendor information and pricing in accounting program
- Place orders with vendors, follow POs from start to finish; ensure accuracy, meet shipping/delivery deadlines and guarantee highest quality customer service
- Shipping and receiving duties; freight quotes from freight forwarders and couriers, receive and enter orders, prepare orders for shipment including paperwork/labeling customer shipments, provide shipping details, track order status, followup on orders to meet customer's deadline (requires light lifting)
Minimum Skills/Qualifications:
- Selfmotivated and able to work independently with mínimal supervision
- Demonstrate forward thinking, planning and enjoys problem solvingPossess the ability to prioritize and complete projects based on changing specifications and timelines
- Has a keen attention to detail and follows through on tasks
- Be professional and have a great attitude
- Computer skills (typing, data entry, MS Word, MS Excel) and ability to learn specialty software
Additional Info:
Experience with technical drawings and calculations is a plus 2+ years of similar experience and/or a 2-or-4 year degree is preferred.
New Grades can also apply.
Normal office hours are 8.30am -5.00 pm Monday to Friday.
We are a team-effort company established on maintaining and expanding customer relationships based on integrity, hard work and product/process knowledge.
If you feel you are qualified and ready to join a dynamic organization, please send your resume to above link.
Pay:
$45, $55,000.00 per year
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
Supplemental pay types:
- Bonus pay
- Benefits
Ability to commute/relocate:
Salary:
$45,000.00-$55,000.00 per year
Benefits:
- Dental care
- Extended health care
- Vision care
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
Supplemental pay types:
- Bonus pay
- Commission pay
Ability to commute/relocate:
- Mississauga, ON: reliably commute or plan to relocate before starting work (required)
Work Location:
One location
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