Email Operations Lead - Toronto, Canada - Mozilla

Mozilla
Mozilla
Verified Company
Toronto, Canada

3 weeks ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter


Description

Hiring Ranges:


Canada Tier 1 Locations:
$104,000 CAD - $153,000 CAD

Canada Tier 2 Locations:
$94,000 CAD - $138,000 CAD

To learn more about our Hiring Range System, please click this
link.

Pocket empowers people to discover, organize, consume, and share the content that matters to them. Our apps and platform are essential ways that millions of people discover and consume content on the web.


Come work with us and have a huge impact on connecting people with trustworthy content that matters on the web.


What you'll do:


  • Drive endtoend execution of Pocket's owned communication channels and messaging roadmap.
  • Manage our Braze database (including custom fields, data flows and preference center / subscription management).
  • Set up, QA and launch complex messaging campaigns, A/B tests with dynamic content, conduct postexperiment analyses and deep dives, and present recommendations and findings from test data
  • Create and refine user segmentation for messaging programs.
  • Define send procedures and internal team permissions for messaging campaigns and oversee maintenance of messaging workflows.
  • Manage Braze SDK by keeping uptodate with the latest releases and communicating to Engineering.
  • Advise on the data handling and business logic for new messaging campaigns.
  • Identify structural maintenance needs and enhancement opportunities within the Braze platform and ecosystem.
  • Partner with our Analytics team to track and measure multichannel campaigns, develop reporting dashboards and models, and socialize key learnings and results to the broader team.
  • Collaborate closely with partners across Analytics, Editorial, Engineering, Marketing, and Product to create compelling and effective messaging programs.

What you already have:


  • Strong SQL knowledge
  • Strong understanding of data management and data exchange concepts
  • Selfstarter who can work independently and within a crossfunctional team
  • Excellent writing and presentation skills
  • Excellent analytical and quantitative skills
  • Passionate for automation, process and scaling marketing comms

About Mozilla


Mozilla exists to build the Internet as a public resource accessible to all because we believe that open and free is better than closed and controlled.

When you work at Mozilla, you give yourself a chance to make a difference in the lives of Web users everywhere.

And you give us a chance to make a difference in your life every single day.

Join us to work on the Web as the platform and help create more opportunity and innovation for everyone online.


Commitment to diversity, equity, inclusion, and belonging
We are an equal opportunity employer.

We do not discriminate on the basis of race (including hairstyle and texture), religion (including religious grooming and dress practices), gender, gender identity, gender expression, color, national origin, pregnancy, ancestry, domestic partner status, disability, sexual orientation, age, genetic predisposition, medical condition, marital status, citizenship status, military or veteran status, or any other basis covered by applicable laws.

Mozilla will not tolerate discrimination or harassment based on any of these characteristics or any other unlawful behavior, conduct, or purpose.


Group:
D

LI-REMOTE


Req ID:
R2099

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