Order Desk Coordinator/ Team Leader - Concord, Canada - International Furniture Distribution Centre

International Furniture Distribution Centre
International Furniture Distribution Centre
Verified Company
Concord, Canada

3 weeks ago

Sophia Lee

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Sophia Lee

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Description

OUR CORE VALUES
Passion [Love what you do]
Dedication [When the going gets tough, the tough keep going]
Accountability [Own involvement in solutions]
Dreams & Goals [Work towards your dreams]
Honesty & Integrity [Always do what is right]


SPECIFIC ACCOUNTABILITIES:

Process orders, order entries and issue invoices using QuickBooks
Handle all order desk related customer inquiries, including short shipments, damages and product availability
Manage & administer customer traffic requirements - logistics (pick up/delivery)
Ensure pricing accuracy on all orders
Extremely efficient and highly organized
Continuous improvement in company policies and procedures
Flexibility required for absence coverage
Cross training of others within the department
Act within the company philosophy


IDEAL QUALIFICATIONS:

Prior experience working with QuickBooks order systems

SAP knowledge is an asset

General knowledge of furniture retail service industry

Experience in a customer relations related field


Salary:
$50,000.00-$65,000.00 per year


Benefits:


  • Onsite parking

Flexible Language Requirement:

  • French not required

Schedule:

  • Monday to Friday

Ability to commute/relocate:

  • Concord, ON: reliably commute or plan to relocate before starting work (required)

Education:


  • Secondary School (preferred)

Experience:


  • Customer service: 3 years (required)

Work Location:
One location
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