Automotive Service Writer - Georgetown, Canada - Associate Builders
3 weeks ago
Description
Standard work week is Monday - Friday 8am-5pmHourly payroll position,
Requirements:
- Knowledge in the automotive industry considered an asset
- Ability to communicate vehicle repairs for customer understanding
- Basic math knowledge
- Computer and dataentry skills
- Organizational and recordkeeping skills
Responsibilities:
- Provide excellent customer service
- Schedule appointments over the phone
- Listen carefully to customer descriptions and initiate work orders
- Communicate with technicians on vehicle needs, source and order parts
- Advise the customer on the auto repairs that the technicians recommend and provide a pricing quote and answer any questions
- Communicate with vendors and technicians to make sure everything needed is on hand. Process any returns in a timely manner
- Provide updates to customers on vehicle status, returns messages in a timely manner
- Maintain customer records and vendor records
- Process customer and vendor payments
- Inventory shop supplies and order as needed
- Perform other duties as required
Job Types:
Full-time, Permanent
Schedule:
- Day shift
- Monday to Friday
- No weekends
Work Location:
One location
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