Business Success Manager - Toronto, Canada - Colliers

Colliers

Verified Company

Toronto, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Make your next move an expert one.

At Colliers it's not our success that sets us apart, it's how we achieve it. Our people are passionate, take ownership and always do what's right for our clients, people and communities.

Why Colliers?

Our enterprising environment needs your expertise to facilitate Colliers' continued growth as an industry leader.

Our nimble, decentralized culture can provide you with a wealth of opportunities to learn about our business and quickly gain experience to accelerate your career.

Who you are:

What you bring:

Bachelor's degree in Computer Science, Business, or a related field, or equivalent combination of education and professional work experience.
Proven experience in a customerfacing technical/software support role.
Strong knowledge of current releases and proficiency in Microsoft Office Suite.
Excellent written, oral, interpersonal, and presentation skills.
Highly organized with the ability to manage multiple priorities in a fastpaced environment.
Selfmotivated and resultsdriven, capable of working independently and as part of a team.

Bonus skills and experience:

Experience with Microsoft Dynamics CRM, Power BI, SharePoint, and MS Teams.
Familiarity with general computer troubleshooting and debugging.
Knowledge of training material creation in various formats (Word, PDF, Video).
Experience in software testing, creating test scripts, and leading user acceptance testing (UAT).
Previous experience in business analysis or change management is advantageous.
Knowledge of Agile processes and SQL would be beneficial.

What success looks like:

Maximize user adoption and engagement by onboarding new customers, providing training, and offering continued support for technology product offerings.
Ability to work with multiple business lines.
Assess demands from different departments to identify potential shared interests and synergies.
Collaborates closely with various business lines, acting as a liaison between the Business Success Team and other departments to facilitate effective communication and collaboration during times of change.
Work closely with the Senior Manager and other team members to align with organizational goals and objectives.
Build and maintain strong relationships with business leaders, IT teams, and endusers to understand their needs and challenges.
Utilize various communication channels to engage with users and disseminate important information effectively.

LI-ML1

Make your next move an expert one and
_join us _as we lead the industry into the future.

Direct applicants only please, no agencies.