Infrastructure Specialist - Brampton, Canada - Rogers Communications

Rogers Communications

Verified Company

Brampton, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

At Rogers, we are committed to helping Canadians bridge the digital divide and ensure that no one is left behind in accessing reliable connectivity.

Through our Service Expansion projects, we are proud to bring our wireless and internet service to homes and businesses across the country to connect them to the people and things that matter most.

Our rapidly growing team is looking for new team members who are committed to making connectivity possible for our neighbours, communities, and local businesses.

This team works cross-functionally, collaborating with our Network, Rogers for Business, and Consumer teams to make a lasting impact in underserved or unserved communities for generations to come.

Come play a key role in building the future of innovation in Canada.

Are you up for the challenge and the fun? If so, consider the following opportunity:
Rogers is seeking an
Infrastructure Specialist reporting to the Manager, Equipment Operations (Operations Voice Data and Enhanced Services).

The Specialist will be accountable for ensuring the quality and reliability of the Microwaves, Power Systems and Telemetry (RTU) equipment in the Wireless Access Network and will provide remote technical support for wireless switch and cell site equipment nationally.

What you will be doing:

24/7, 2nd line technical support for service restoral of wireless transport and DC power equipment.
Provide Subject Matter Expert (SME) technical support to NOC and Wireless Field Operations for Microwaves, DC power, telemetry (RTU) and test equipment.
Perform remote configuration, software and vendor license management.
Perform preventative maintenance and performance monitoring on Microwaves, DC power plants, free air cooling systems and interface with NOC/Field Operations to resolve issues.
Coordinate/Support/ and lead Technicians on industry/vendor best practices for operations & maintenance, to maximize efficiency and ensure consistency across the national network.
Support internal Planning and Engineering teams to resolve capacity/utilization issues.
Operational acceptance of new software and hardware before it is deployed in the network, including the design and execution of a test plan ensuring Wireless Access Network requirements are met.
Enhance network security through user administration of all microwave transport network elements.
Administer and deploy network element backup policies as part of preventive maintenance routines to ensure effective recovery of systems in emergency situations.
Work with OSS to continue to develop established tools and processes for preventative maintenance.
Publish technical bulletins, Method of Procedures, and Network standards.
Build reporting solutions; maintain/update databases with accurate and up to date information.
Ability to work night shift, overtime, standby and 24/7 oncall support as required on a regular rotational basis.

What you will bring:

Degree in Electronics/Telecommunications or equivalent academic qualification.
5+ years of Operational and maintenance experience with Telecommunication equipment.
Strong understanding of Microwave radios, power plants, Telemetry (RTU) and Free air cooling systems.
Knowledge of Tellabs and Alcatel DACS would be an asset.
Knowledge and experience with Field operations preferred.
Demonstrated investigative, problem solving, analysis and troubleshooting skills.
Strong interpersonal and communication (verbal and written) skills.
Knowledge of Network Automation, Business Objects would be an asset.

Schedule:
Full time

Shift:
Day

Length of Contract:
Not Applicable (Regular Position)
Work Location: 8200 Dixie Road (101), Brampton, ON

Travel Requirements:
None

Posting Category/Function:
Technology & Information Technology

Requisition ID: 280178

Together, we'll make more possible, and these six shared values guide and define our work:
Our people are at the heart of our success
Our customers come first. They inspire everything we do
We do what's right, each and every day
We believe in the power of new ideas
We work as one team, with one vision
We give back to our communities and protect our environment

Posting Notes:
Digital & Technology