Liability Examiner - Toronto, Canada - ClaimsPro LP - International Programs Group

Sophia Lee

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Sophia Lee

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Full time
Description

Company:
ClaimsPro LP - International Programs Group

Liability Examiner - Full Time, Hybrid (Toronto, Ontario or New Westminster, British Columbia)


International Programs Group (IPG) is an independent third-party claims administrator which provides claims services for Lloyd's syndicates, domestic insurers, self-insured entities, or organizations with high deductibles or self-insured retention.

We are currently seeking an Examiner ideally within the Montreal Area or within the province of Quebec.


This is a hybrid role with a combination of work from home and work in our Toronto, Ontario or New Westminster, British Columbia office.


Responsibilities:


  • Act as an examiner for various Lloyds accounts which involves providing prompt, fair, quality claims service to clients.
  • Examine complex liability claims.
  • Direct Field Adjusters on assignment investigations
  • Settle claims directly with claimants or their representatives
  • Administer claims payments/settlements through trust accounts
  • Liaise with all stakeholders to ensure client's needs are met

Education, Knowledge and Experience Required:

  • College diploma or combination of education and equivalent business
  • Minimum of 7 years of claims experience in handling of liability claims
  • Excellent oral and written communication skills
  • Experience dealing with Lloyds a clear advantage.

Competencies Required to Succeed:

  • Individual must demonstrate the ability to direct adjusters of all levels and work effectively in a team environment
  • Previously demonstrated ability to communicate effectively with both internal and external associates, written and oral techniques
  • A positive, "can do" attitude and customer service approach ensuring all inquiries are effectively dealt with in a timely manner
  • Strong analytical, problem solving and organizational skills
  • Demonstrated ability to be proactive in identifying and implementing solutions
  • Proven ability to multitask in a fast paced and demanding environment
  • Exceptional computer skills. Ability to navigate various systems, proficient in MS Office and work in a paperless environment.
SCM Insurance Services (SCM) and its affiliated companies will not accept unsolicited resume submittals from third

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