Residence Operations Coordinator - Etobicoke, Canada - Humber
Description
Residence Operations Coordinator - Lakeshore - FT Support
Find Your Spot at Humber
At Humber, our career paths open up a world of infinite possibilities for you to explore. People are at the heart of the Humber experience.
Here, every day we work shoulder to shoulder to deliver excellence, and in doing so, we redefine what it means to be a leader in polytechnic education.
Humber employees are a diverse group of committed, caring and fun-loving people.We take finding and growing the right talent very seriously. We strive to find and nurture extraordinary employees who bring their best each day.
If you are interested in working in higher education and are looking to contribute to the largest polytechnic College in Ontario, as we shape the future of our students and communities, here is your opportunity to join our team.
Job Details
Position Title:
Residence Operations Coordinator
Status:
FT Support
Hours: 40 hours per week
Faculty/Department:
Campus Services
Campus/Location:
Lakeshore Campus
Salary:
Payband F (Min $28.56 to Max $33.11)
What you will do:
The Lakeshore Residence Operations Coordinator ensures residence cleaning and maintenance requirements are achieved by providing functional guidance and support to the Residence Operations Assistant, Residence Housekeeper, and student housekeepers, and monitors the performance of the contract cleaners against the contract documents.
Coordinates and communicates residence building repairs and preventative maintenance, cleaning of student-occupied suites in the academic year, and hotel-style cleaning in the summer, working with the Front Desk Coordinator, the Residence Admissions Coordinator, and Facilities Management, as appropriate.
Ensure year-round cleanliness of the residence buildings by:
- Conducting daily inspections,
- Monitoring performance of cleaning contractor against tender specification,
- Communicating with the cleaning contractor supervisor as required,
- Providing coaching and functional guidance to staff, and coordinating work assignments,
- Coordinating cleaning schedule of suites,
- Coordinating and delivering hotelstyle housekeeping services during the conference season,
- Planning for special projects, such as movein and moveout, open houses, flu season cleaning, etc.
- Completing requisitioning process for supplies and monitoring inventory,
- Updating housekeeping manuals and task lists,
- Performing periodic cleaning of lounge/study furniture
- Coordinating all room inspections recommend damage charges accordingly,
- Communicating with Residence Life when students are involved in damage issues,
- Ensuring common area damages are tracked consistently to ensure a timely repair and accurate community billing
Coordinates repairs and maintenance issues by:
- Scheduling, conducting, and coordinating work orders to completion and maintaining current data in work order database,
- Performing repairs including, but not limited to minor plumbing, minor drywall repair, patching, painting, minor HVAC repairs, repairing damaged furniture, equipment maintenance,
- Coordinating preventative maintenance projects including but not limited to: filter changes, battery replacements, yearly painting program and mattress/furniture replacement programs
Responds to minor building issues by:
- Maintaining the building lock system, including card control, updating locks, replacing batteries, and coordinating lock work with contractor,
- Following up on any elevator calls and monitoring issues regarding elevator usage,
- Maintaining security equipment and works with Public Safety and contractors to ensure all cameras, door alarms, and monitors are functioning efficiently,
- Coordinating with the pest control company for preventative maintenance and reactive treatment,
- Monitoring laundry machines contacts company when machines are not operational
What you will bring to the role:
Education
- 1year certificate or equivalent in Facilities, Hospitality, or Property Management.
Experience
- Minimum of 3 years of progressive experience in the Housekeeping or Maintenance department of a hotel/hospital/postsecondary institution
- Experience in responding to minor maintenance issues preferred
Skills
- Demonstrated communication, organizational, analytical and problemsolving skills
- Excellent interpersonal, listening, and customer service skills
- Ability to work well under pressure while demonstrating good judgment
- Computer literacy and ability to learn/use various software
- Consistent attention to detail and ability to prioritize
What's In it for you?
- An opportunity to have an impact with a postsecondary institution, poised to do great things.
- Diverse, hardworking, committed team of people who care about each other.
- Tools and technology that will allow you to succeed at your job.
- Amazing perks
- Highl
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