Customer Service Representative - Edmonton, Canada - Boyd Distributors LTD

Boyd Distributors LTD

Verified Company

Edmonton, Canada

4 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

We are looking to fill a full-time, permanent position for an Inside Sales / Customer Sales Rep at our Edmonton location.

This is a Monday to Friday job with some early morning starts required on occasion. We value attention to detail, reliability, and good communicators.

The Inside Sales Representative is responsible for working with customers, answering telephone inquiries, general housekeeping in their respective departments, maintaining products and merchandising displays in their department.

The Inside Sales Representative reports directly to the Branch Manager.

Inside Sales

Write up customer special orders in compliance with store policy and procedures.
Handling customer complaints in a positive and constructive manner.
Identify defective products with a return goods tag.
Keep merchandise displays fresh and attractive in appearance.
Become familiar with all the products sold in their departments.
Attend all training courses as requested by management in relation to store procedures, safety, products, etc.

Qualifications

Be fully knowledgeable about company policy and procedures.
Ensure that products on sale or promotion are properly identified and tagged.
Be friendly, courteous and helpful to all customers and staff.
Be prepared to work in other departments as required or requested by Manager.
Ability to build strong relationships, trust and respect with front line workers as well as the management team

Working at Boyd
This is a full-time permanent position working Monday to Friday.

We've been fortunate to hire some great people, and they've fueled the growth that has us hiring again. We hope you'll be the next person to join the Boyd team.

Salary:
$23.00-$25.00 per hour

Benefits: