Sales Coordinator - Toronto, Canada - InterContinental Hotels Group

InterContinental Hotels Group

Verified Company

Toronto, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Be yourself and at the centre of it all.

Located in the heart of the entertainment and business districts in downtown Toronto, InterContinental Toronto Centre currently has an opening for a Sales Coordinator.

If you are passionate about hospitality and take pride in offering exceptional service, we would love to have you be a part of the IHG team Our colleagues continue to aim higher and show they care about our guests and each other to ensure we achieve our goal of creating great hotels guests love.

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DUTIES AND RESPONSIBILITIES:
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Respond to client calls and special requests and obtain final details, dates, times, and hotel room and meeting room requirements. Regularly followup with clients and maintain accurate and updated information.
Perform administrative duties such as typing proposals, letters, contracts, etc. Collect data, update databases, and complete departmental monthly reports.
Resolve requests and/or complaints to the satisfaction of the guest; inform supervisor of major problems, complaints, disturbances or dissatisfied clients.
Promote team work and quality service through daily communication and coordination with other departments. Coordinate details with other departments such as VIP amenities, special requests, or other service needs or special handling.
May coordinate outside vendor services needs (floral displays, audio/visual, etc.) where appropriate. Regularly followup to ensure setup requirements meet client needs.
Perform other duties as assigned (guest room tours, property tours, special guest requests, maintaining calendars, answering phones and routing to appropriate sales staff, handling of mail, faxes, etc.)

InterContinental Toronto Centre is an inclusive employer dedicated to building a diverse workforce.

We are committed to providing accommodations throughout the recruitment and selection process for any qualified applicants under the respective provincial human rights codes.

Please advise the Recruiter to ensure your accessibility needs are accommodated. Any information received relating to accommodation will be addressed confidentially.