Floor Manager - Vancouver, Canada - Blue Water Cafe

Blue Water Cafe

Verified Company

Vancouver, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Blue Water Cafe is Vancouver's definitive destination for seafood, widely known for its excellence in celebrating the extraordinary flavours of BC.

Consistently awarded "Best Seafood Restaurant" in Vancouver and recognized for its unparalleled service, an evening at Blue Water Cafe is truly an unforgettable experience.

Blue Water Cafe is a high volume fine dining restaurant, serving around 320 guests nightly.

***: The Floor Manager will inspire, develop, oversee, and manage the front-of-house team, while working closely with the leadership team to support the creation and delivery of a unique and elevated guest experience that is in harmony with the kitchen's food program.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

(Other duties may be assigned as required)

Serve as an educator, as well as an inspirational, committed, and responsible leader to the restaurant's frontofhouse team
Assist with overseeing the daytoday operations of the restaurant
Maintain exceptional standards of professionalism and hospitality
Lead by example, inspiring staff to deliver a memorable food and beverage experience
Display a genuine passion to facilitate and exceed guest service expectations
Ensure the delivery of superior customer service through effective staff training and education
Actively participate in the mentorship and support of all team members
Develop a strong and positive rapport with both staff and guests alike
Drive positive results that align with business goals
Under the direction of the Restaurant Director, initiate and execute special projects as required

REQUIRED EXPERIENCE AND QUALIFICATIONS:

Minimum 3 years' experience leading a premium food and beverage operation
Experience training and managing a large and varied staff
Strong business acumen with a proven ability to provide insightful industry leading, bestinclass outcomes to perpetuate growth in a premium service environment
Highly committed to a premium level of quality and creating the ultimate guest experience
Skilled at developing and creating food and beverage experiences that drive customer satisfaction and loyalty
Strong problemsolving skills, including the ability to analyze current business problems and implement recommended solutions
Superior conflict resolution skills, with the ability to relate professionally to all levels of staff, management, clientele, suppliers, and partners
Excellent planning and organizational skills, including the ability to handle conflicting deadlines and prioritize multiple tasks
Flexibility to work evenings, weekends, and holidays

This position will remain open until filled.