Customer Relationship Specialist - Edmonton, Canada - 310-Dump

310-Dump

Verified Company

Edmonton, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

WHO WE ARE:

310-DUMP rapidly expanding fast-paced Waste & Recycling Company.

Established in 1995, 310-DUMP is a very established Waste & Recycling Company providing services to residential, commercial and industrial customers.

310-DUMP is headquartered in Edmonton, Alberta, providing a comprehensive line of non-hazardous solid waste management services through its facilities in Edmonton (and area) and Calgary (and area).

"310-DUMP - one Company with Equal and Infinite Possibilities for everyone".

For many years, has been a workplace of building friendships and treating each other as though we are all family.

Our management team is here to coach and build healthy partnerships.

WE are looking to expand our dynamic team:

Open and honest communication
Personal commitment towards success
Team spirited participation

Would you like to be part of exciting and growing company in Edmonton? In return, we offer fun, variety, physical activity and exercise, opportunities to learn and grow and participate in marketing activities - most importantly the opportunity to put smiles on the faces of our customers.

310-DUMP is looking for highly motivated individuals who want to have fun while they work.

We offer:

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Full-time, permanent positions in a family, no drama, healthy and work/life balance environment. Our management team is here to coach and build healthy partnership. We take care about all our team-members.
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Competitive wages. Our HR specialist analyse the market on a regular manner to ensure that the wages we offer are higher than average. If you bring good experience, exceptional customer service and positivity to this industry, we want to make sure you are well compensated.
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Great benefit package. Bonus pay, Dental care, Vision care, Extended health care, Life insurance and more.

You are:

A customer service centric individual. You know how to go over and above what is expected of you to make your customers happy.

A leader

Personable
Goal oriented and driven.
A problem solver and extremely organized.
A team player and be able to work under mínimal supervision.

An effective communicator

In good shape and energetic.

If you are all of the above and you want to be part of a winning team, we would love to hear from you

Key Responsibilities:

Communicating with customers and sales representatives to set up customer accounts and profiles.
Record, update and maintain customer accounts information.
Gathering information, investigating, and providing resolution for customer complaints.
Work across field staff and office administration to provide solutions for customers' requests.
Executing the developed strategies to retain major clients.
Direct calls and respond to customer inquiries.

Requirements:

Have customer service experience.
The incumbent must demonstrate the following skills:
excellent interpersonal skills

- team-building skills
- analytical and problem-solving skills
- communications skills
- attention to detail and high level of accuracy
- very effective organizational skills
- time management skills

We are a drug free workplace.

We expect all employees to abide by the rules of the road and our company polices related to drugs and alcohol.

If this is your industry and we sound like the team you'd like to be a part of, please submit your resume.

Job Types:
Full-time, Permanent

Salary:
From $18.00 per hour

Benefits: