- Sales and customer service
- Leadership
- Operations
- Minimum of five (5) years experience in a preferred fashion luxury retail environment, three (3) years (at least) as a Store Manager.
- Strong leadership, result-oriented and solid business acumen.
- Excellent written and verbal communication skills (multilingual is a plus).
- Must have a team centric attitude and proactive mindset.
- Exemplary selling, training and customer service skills.
- Ability to multi-task, organize, and prioritize workload.
- Knowledge of Microsoft Office Suite and POS operating systems.
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Store Manager
1 week ago
Mackage Chinook, CanadaAbout MACKAGE · Specialists in all-season protection since 1999, Mackage merges the finest, most responsible leathers, down and wools with luxury-forward design, an approach that yields uncompromising construction, enveloping comfort and signature silhouettes. · A global outerwea ...
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Sales Professional
6 days ago
Birks Group Chinook, AB, CanadaBIRKS.PURE.DELIGHT.Established since 1879, Birks is a luxury jewellery store whose reputation is built on quality, exclusivity, unique design and excellence in service. We pride ourselves in offering meaningful experiences and in building intimate relationships with each and ever ...
Store Manager - Chinook, Canada - Mackage
Description
About MACKAGE
Specialists in all-season protection since 1999, Mackage merges the finest, most responsible leathers, down and wools with luxury-forward design, an approach that yields uncompromising construction, enveloping comfort and signature silhouettes.
A global outerwear leader defined by a commitment to exceptional quality, purpose, and performance with a focus on aesthetic innovation.
Mackage is committed to employment equity and invites applications from women, visible minorities, Aboriginal peoples, persons with disabilities, LGBTQ2S+ persons and otherwise marginalized persons.
Store Manager
As Store Manager, you are an integral part of our brands' image and store performance.
What you'll do:
− Maximize the store sales and KPIs to achieve store sales targets.
− Monitor sales floor and zone coverage to drive sales and maintain a customer
focus centric environment.
− Ensure proactive client engagement leveraging CRM and growing the
clientele database.
− Inspire and motivate the team to high performance and exceptional customer
service.
− Monitor, develop and lead the team by showcasing a positive environment in
which members participate, cooperate and collaborate with each other.
− Partner and collaborate with management and HQ partners effectively.
− Actively bench, recruit, hire and develop top tier candidates that will
represent Mackage as brand ambassadors.
− Manage operational tasks on time relating to reports, payroll, scheduling and
inventory management.
− Model and ensure store policies compliance are achieved and communicated.
− Respond and adapt to changing demands of the business and create action
plans relating to opportunities to support customer experience while
focusing on strategic, operational, and leadership excellence.
− Conduct weekly, monthly and quarterly performance evaluations within the
team and manage the store turnover to support retention.
− Provide proper training and development on product knowledge and selling
ceremony.
− Ensure proper maintenance and organization of the store standards front and
back of house.
− Handle customer inquiries, concerns and returns effectively.
− Oversee the daily operations while managing inventory levels and loss
prevention best practices.
What you'll need:
We want to get to know you