Account Manager - Surrey, Canada - Day & Ross
Description
At Day & Ross, you'll go far.
From a single truckload of potatoes in the 1950s to a fleet of thousands, Day & Ross has become one of the largest transportation companies in Canada.
With more than 8,000 employees, drivers, and owner operators, we're a major player in cross-border and LTL/TL transportation, offering a diverse portfolio of transport and logistics solutions across North America.
For over a decade, we've been recognized as one of Canada's Best Managed Companies, and we were named a Top Company for Women to Work for in Transportation in 2018 and 2019.
About the Role
Account Manager
Full-time
Surrey, BC
The Account Manager is responsible to work on opportunities across North America, representing the business to all levels of decision makers within the accounts.
The purpose of this role is to solution sell the full scope of services to new customers with the key deliverables achieving assigned revenue objectives and enabling maximum revenue growth.
How you'll help
- Sells into accounts, services new accounts, and manages an existing client base.
- Acts proactively to create opportunities for new business with existing accounts.
- Builds relationships with potential new and existing accounts to grow & retain business in Canada and the US.
- Generates sales leads by networking, coldcalling prospects and building relationships as part of a coordinated sales strategy.
- Creates sales strategies by gathering market information, analyzing opportunities and documenting sales methodology.
- Prepares presentations and delivers to prospective clients.
- Maintains accurate customer files.
- Works with operations to address issues with scheduled shipments.
- Other related duties as may be required.
Your skills and experience
- Minimum of secondary education
- Postsecondary education in business administration or related field, an asset
- A suitable combination of education and experience may be considered
- Previous Transportation or operational experience is preferred; various roles within transportation would be beneficial.
- A minimum of 12 years' experience in telesales, sales support/customer service or businesstobusiness sales.
- A solid network and client base to call upon is preferred.
- Strong interpersonal skills and a desire to resolve problems in a timely fashion.
- Excellent communication and negotiation skills.
- Proven experience in freight brokerage sales, with a desire to grow professionally.
- Computer skills in Microsoft Office, Windows environment are key to succeeding in this role.
- Outgoing "Hunter" personality.
- Demonstrated customer relationship skills.
- Able to work deadlines in high transactional environment.
- Ability to champion business needs in a collaborative manner to colleagues.
- Results focused.
- English, other languages an asset
- Able to work with little supervision
As a federally regulated employer, Day & Ross fully supports the principles of employment equity and encourages all qualified members of the designated groups to apply.
Job Types:
Full-time, Permanent
Benefits:
- Casual dress
- Company pension
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Paid time off
- Vision care
- Wellness program
- Work from home
Schedule:
- 8 hour shift
Experience:
- B2B sales: 1 year (preferred)
Work Location:
In person
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