Receptionist/administration Assistant - Montréal, Canada - equipe&co

equipe&co

Verified Company

Montréal, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Job description

Bilingual Receptionist for Downtown Hotel
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Location:Downtown Montreal, Griffintown

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Company:Equipe & Co.

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Job Type:Full-time, Permanent

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Salary:
$34, $37,500.00 per year

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Benefits:Extended health care, RRSP match
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Schedule: Evening shift, Monday to Friday, Weekends as needed

Are you a dedicated and service-oriented individual looking for an exciting _opportunity in the heart of Montreal? _Our client, an established company located in the vibrant Vieux Montreal area, is currently seeking a dynamic and organized
Bilingual Receptionist to join their team at a prestigious
Hotel in Griffintown.

As a Bilingual Receptionist, you will play a crucial role as the first point of contact for our guests. Your exceptional customer service and warm welcome will set the tone for a memorable stay.

Responsibilities:

Provide a warm and professional welcome to all guests
Efficiently manage guest checkins and checkouts
Answer phone calls, address inquiries, and provide information about hotel services
Assist guests with requests and offer recommendations for local attractions.
Handle guest feedback and concerns with tact and promptness.
Maintain an organized and inviting reception area.

Qualifications:

Proficiency in

Microsoft Excel:
Ability to create, manage, and analyze spreadsheets, including formulas, functions, and data visualization. Experience with pivot tables and data manipulation is a plus.

A solid understanding of Sage software, including data entry, invoicing, and report generation. Familiarity with Sage's accounting and financial tools is essential.
Exceptional customer service and building positive relationships
Previous experience in a customerfacing role, preferably in the hospitality or hotel industry.
Excellent interpersonal and communication skills in both French and English.
Strong multitasking abilities with meticulous attention to detail.
Proficiency in

using reservation and front desk software.