Sport Shop Assistant - North Vancouver, Canada - Canlan Sports
Description
Canlan Sports is the largest private-sector owner and operator of recreational sports complexes in North America.The company's success in the sports and recreation industry is attributed to a focus on innovative programming, service excellence, world-class sports communities, and an understanding of its customers' expectations and the commitment needed to deliver industry-leading participant experiences.
Our Sports Shop Assistants provide positive service and sales to all prospective customers in a friendly and timely manner in a clean and organized environment.
RESPONSIBILITIES:
- Ensure shop opening and closing procedures are followed (shift dependent)
- Actively engage customer by greeting them upon their entry to the shop
- Execute initiatives in effective and accurate use of POS system.
- Report to Supervisor all relative customer questions, suggestions or complaints
- Ensure the shop and all inventory is kept clean.
- Adhere to all Risk Management policies and procedures.
- Report any unsafe Health & Safety conditions.
- Is "WHMIS" and "Workplace Violence" trained.
- Is aware and understands implementation of the Facility Emergency Plan, Incident Reports and knows the location and how to use the First Aid Kit, Eye Wash Station and Defibrillator
- Wear appropriate Personal Protective Equipment (PPE) when required.
- Ensure consideration for best practices in energy use management and environmental impact are employed.
QUALIFICATIONS AND EDUCATION:
- Completed high school education or equivalent is an asset.
ABILITIES, ATTRIBUTES AND EXPERIENCE:
- At least one year retail and / or customer service experience
- Willingness and ability to work flexible hours (evenings & weekends)
- Strong hockey and/or skating knowledge.
- Cash handling experience through a POS system (preferred)
- Demonstrated computer skills, notably in Microsoft Word and Excel
- Neat appearance with a professional and positive attitude
- Great communication skills
- Thorough, organized, articulate and punctual.
- NOTE: Only those applicants under consideration will be contacted.
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