Client Advisor - Vancouver, Canada - RIMOWA

RIMOWA
RIMOWA
Verified Company
Vancouver, Canada

3 weeks ago

Sophia Lee

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Sophia Lee

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Description

Company Overview:

Welcome to RIMOWA, the first German Maison of the LVMH Group. We are a global lifestyle brand with a mission to create the essential tools for a lifetime of travel.

For more than 120 years, we've dedicated ourselves to develop unique products where function coexists with luxury, heritage with innovation, and craftsmanship with design.

At RIMOWA we believe that great ambitions demand resilient companions. It's why our tools are created with longevity in mind. Because the most meaningful journeys last more than a trip, they last a lifetime.

Please join us to discover your own.


Client Advisor


The RIMOWA Client Advisor is responsible for generating sales through exceptional client relations and product knowledge while acting as an ambassador for the RIMOWA brand.


YOUR RESPONSIBILTIES:


Sales

  • Achieve personal sales goals
  • Educate clients with company history and the most current product knowledge
  • Keep an active client book to cultivate new/existing client relationships
  • Support team members to achieve store sales goals

Customer Service

  • Always present yourself in a friendly and professional manner
  • Ensure prompt follow up with client purchases, repairs and inquires
  • Provide the best experience for customers by continuously building knowledge of company history, new product and competitors

Operations

  • Understanding of store POS system
  • Opens and closes the register
  • Process payment/return of merchandise
  • Conduct inventory counts and adhere to company loss prevention policy
  • Maintain/execute store merchandising standards
  • Maintain store readiness and housekeeping duties

PROFILE:


  • High school Diploma or equivalent
  • Luxury sales experience ideal
  • Professional presentation, excellent communication skills both verbal and written
  • Excellent problemsolving skills, positive attitude, team player
  • Ability to work varied hours/days, including nights, weekends and holidays
  • Must be able to lift large boxes up to 20lbs repeatedly

Benefits:


  • Dental care
  • Employee assistance program
  • Extended health care
  • Onsite parking
  • Paid time off
  • RRSP match
  • Vision care

Flexible Language Requirement:

  • French not required

Schedule:

  • Day shift
  • Evening shift
  • Holidays
  • Monday to Friday
  • Morning shift
  • Overtime
  • Weekends as needed

Ability to commute/relocate:

  • Vancouver, BC: reliably commute or plan to relocate before starting work (required)

Education:


  • Secondary School (required)

Work Location:
In person
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