Automotive Parts and Service Advisor - Lindsay, Canada - Northern Roads Auto Group
Description
_Northern Roads Auto Group Inc. is pleased to share that we've recently acquired Lindsay Kia
_
**_
Northern Roads Auto Group is more than just a business, a collection of dealerships or rooftops, it's a place where our family has the privilege to serve yours.
_**Location: 2959 Highway 35, Lindsay, Ontario, K9V 4R4 (Lindsay Kia)
Compensation:
Between $45,000-70,000 based on base salary and bonus opportunities
When you join Northern Roads, you'll enjoy:
- _Trusted relationships _
- We're a work family and you'll become a part of the team.
- We want you to want to come into work every day.
- _Career path planning and training_
- We want you to succeed and grow alongside us.
- There are plenty of other perks and incentives, you'll have to join us to find out more
_ This is a full time position that requires someone who is dedicated and can provide an exceptional experience to our customers at all times. The Parts and Service Advisor is a professional and customer-orientated individual with excellent communication skills, sales skills as well as extensive automotive knowledge._
**_
The main responsibilities include assisting customers with their inquiries, writing work orders, checking in customer vehicles, maintaining parts, and ensuring timely deliveries of the correct parts.
Reporting directly to the Service Manager, the Parts and Service Advisor will work across all departments to ensure organization, efficiency and customer satisfaction in the Parts and Service Department.
_**You'll love your position as a Automotive Service Advisor:
- Ensure every customer interaction is memorable and positive
- Solve customer concerns in a professional manner
- Explain all service options to customers including time and cost estimates
- Meet and exceed sales targets
- Check in customer vehicles, perform a walk around inspection and write the appropriate work order
- Develop as many solution methods as possible, attempting to keep costs low
- Receive payments from customers (cash and credit/debit) and provide labour estimates when necessary
- Assist in routine inventory counts and restocking
- Source and place accurate parts orders for customers, and technicians
- Ensure a high level of customer satisfaction including handling elevated customer issues until resolution
- Maintain detailed records of delivery pickups
- Assist clients in the parts store
- Provide parts for the Auto techs for ROs
- Ability to perform parts inventory audits
- Additional duties and responsibilities may be assigned or modified as necessary
We'd love to hear from you, if:
- Previous Service Advisor and/or Parts experience is considered an asset
- Excellent attention to detail
- Independence and selfmotivation
- Excellent written and oral communication skills
- Valid G driver's license and clean driver's abstract
- Technically savvy
- Above average organizational skills
At Northern Roads Auto Group, we've been operating successful family businesses over the last 40+ years in the heart of the Niagara region.
Most recently, we're excited to be building one of Canada's largest state of the art Kia dealership with a focus on electrification with Canada's first EV Canopy with 12 charging stations in the heart of the new Niagara Auto Mall.
We are proud to be one of the first Kia Dealers in Canada, a multi-Kia President's Award-winning store and recently adding our second Kia franchise Lindsay Kia in October 2023.
More jobs from Northern Roads Auto Group
-
Receptionist - Open Availability Required
Lindsay, Canada - 1 week ago
-
Customer Service Representative
Lindsay, Canada - 5 days ago
-
Automotive Sales Consultant
Lindsay, Canada - 2 weeks ago
-
Experienced Automotive Apprentice
Niagara Falls, Canada - 1 week ago
-
Part-time Receptionist
Lindsay, Canada - 1 week ago
-
Automotive Parts and Service Advisor
Lindsay, Canada - 3 weeks ago