Program Manager - Ottawa, Canada - Ottawa Salus

Ottawa Salus

Verified Company

Ottawa, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

La version française suit.

Job Title:
Program Manager (Bilingual)

Number of position(s):One (1)

Job Type:
(1) Permanent Full-time excluded position (Monday to Friday) with flexibility for after-hour coverage.

Language:
Bilingualism (English and French) required.

Date of Closing:
December 11, 2023

Start date:
As soon as possible

Reports to:
Senior Manager, Clinical Services

Purpose:

The Program Manager will be responsible for operating and improving our clinical programs including leading and supervising staff.

They play a critical role in the development and achievement of the agency's goals and objectives, providing exceptional leadership to our clinical and front-line staff and ensuring that our programs and services are delivered within the framework of our vision, mission, goals, and expected outcomes.

Responsibilities:

Areas of responsibility of this position include, but are not limited to the following:

Act as a member of the program management team to develop and implement policies and procedures for the smooth running of the program areas.
Manages the implementation and administration of Salus' clinical programs.
Manages quality assurance to ensure that the program is meeting its goals and objectives outlined in the strategic plan.
Ensures adherence to the agency vision, values and mission program/service/partnership goals and outcomes and specifically that frontline staff operate within the logic model.
Ensures that Ottawa Salus works within its purview as a supportive housing service provider, in accordance with the Mental Health Act and the Residential Tenancies Act.
Manages the recruitment and onboarding of staff and students on placement.
Provides clinical supervision to staff. Trains, coaches and supports staff to ensure they have the tools to deliver quality supportive housing programs/services that result in a high level of client/tenant satisfaction and housing stability.
Approve and monitor leaves and provide backup to staff working outside office hours.
Develops and maintains relationships with community partners, and represents Salus in its Supportive Housing Services role, including by not limited to housing, emergency and support service providers.
Serve as the management representative and lead on committees.

Qualifications:

Master's degree in a relevant discipline.
Administrative experience, preferably in the nonprofit sector.
Five years' experience in supportive housing for vulnerable individuals, specifically adults living with serious mental illness and addictions, as well as individuals who are homeless and/or who have been in conflict with the law.
Two years or more supervisory experience, preferably in the mental health field, in a unionized environment.
Specialized training in strengthsbased and clientcentered practice, psychiatric and psychosocial rehabilitation, mental health recovery, concurrent disorders and residential tenancies law.
Experience working with family members of clients/tenants.
Familiarity with resources used or needed by our clients/tenants.
Valid driver's license and use of own vehicle with insurance is required.

Language Requirements:

This position requires full proficiency in English and French.

Why work at Ottawa Salus?

Salus has a proven record of successfully supporting clients with serious and persistent mental health and substance use health issues to live their best possible life.

Regardless of their role in the organization, our staff are passionate about their work and supporting clients on their journey to recovery.

They know they have an impact on their client's lives and consistently report that working here is a fulfilling experience.

If you are someone that wants to make the world a better place and bring hope to others, you will love working here.

We offer all these and many more including:

Competitive earnings
Generous Health benefits and pension plan (HOOPP)
Compressed workweek
Paid vacation days
A friendly team who creates a great work environment

Application instructions:

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Poste :
Gestionnaire de programme (bilingue)

Nombre de postes :
Un (1)

Type de poste :
(1) Poste permanent à temps plein exclu (du lundi au vendredi) avec possibilité de couverture en dehors des heures de travail.

Langue :
Bilinguisme (anglais et français) requis

Date de clôture :1 1 Décembre 2023

Date de début :
Dès que possible

Relève de :
Directeur des services cliniques

Objet:

Le gestionnaire de programme sera responsable de l'exploitation et de l'amélioration de nos programmes cliniques, y compris de la direction et de la supervision du personnel.

Son rôle est essentiel dans l'élaboration et la réalisation des buts et objectifs de l'organisation, en assurant un leadership exceptionnel à notre personnel clinique et de première ligne, et en veillant à