Client Service Representative - Vancouver, Canada - Westland Insurance Ltd.

Westland Insurance Ltd.

Verified Company

Vancouver, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

We're searching for a Customer Service Representative in our commercial benefits team. Are you searching for new possibilities?

Westland Insurance Group Ltd is growing and has a new opportunity for an Customer Service Representative in our Vancouver, BC office.

Do you love to talk about insurance and provide exceptional client service? If so, you will love working for Westland We are looking for a career minded individual who is focused on growing their insurance industry knowledge and experience.

Discover what's possible, with Westland.
The Westland story is all about growth, and that means plenty of possibility for everyone on our team.

Every day, Westland proves that building a great business means taking care of communities, clients, and each other with equal commitment.

As we continue to open new doors, we're inviting amazing people like you to join us.

As a Customer Service Representative, you will promote and educate clients on insurance products, take ownership of client relationships, and help us grow our presence and profile in the local community.

Interested in learning more?

Why you'll love Westland:

An open, flexible and welcoming workplace
Plenty of opportunities to grow and learn
Autonomy to own your own success
Total rewards program that takes care of your financial, physical, and mental health
Amplifying Communities, a program to support causes that matter most to our employees

Why we'll love You:

Has a minimum of 2 years' experience in an employee benefits customer service capacity, either with an insurer, brokerage/consulting firm, or in an HR/benefits capacity
Is already Life/A&S licensed in British Columbia, or can be licensed shortly
Excels at customer service and enjoys building relationships
Is comfortable giving presentations to large groups of people
Has superior oral & written communication skills
Is very familiar with the Office suite of products
Has strong organizational, time management, and problemsolving skills
Works well as a "team player" in a small firm environment, where duties can be reviewed & revised on a regular basis

Once here, you'll:

Work directly with all benefit advisors in our group
Work closely with our client's benefit teams to ensure administrative & claim issues with their
Facilitate policy amendments
Facilitate policy implementation
Facilitate benefit renewal and review documents when required
Manage administrator training for new benefit plans
Prepare communication pieces for plan administrators and staff
Create and present employee benefit info sessions for groups of employees, either virtually, inperson, or in various formats for ondemand learning
Prepare client reports
Other duties as required by small, dynamic firm
Is willing to assist our Individual Insurance department with admin tasks

W Want to get to know each other better? Send your resume our way.

You belong here
We strive to be much more than a great place to work. Here, you join a collective of incredibly vibrant, purpose driven, and open-minded people.

Every day, Westland proves that building a great business means taking care of communities, clients, and each other with equal commitment.

You will be supported and respected for who you are and for the voice you add to the conversation.