Assistant Store Manager - Markham, Canada - Canadian Tire
Description
Are you ready to join Canada's most-shopped general merchandise retailer, with over 500 stores from coast to coast?
Canadian Tire offers customers a unique mix of products and services through three specialty categories in which the organization is the market leader - automotive parts, accessories and service; sports and leisure products; and home products.
Canadian Tire offers competitive compensation packages including; benefits, potential for profit sharing, extensive training, and career opportunities from within and across the country at the Canadian Tire Retail stores.
Summary:
The Store Manager contributes to success in the store by providing a consistent retail floor presence and direct support to the Department Managers.
He/she is responsible for ensuring that the retail floor consistently meets performance expectations in terms of customer experience and retail execution.
This role involves a close working relationship with the Dealer, General Manager and Department Managers.Main Responsibilities and Tasks:
- Encourages and maintains a culture that values an excellent customer experience to all customers through effective training, supervision, coaching and performance management.
- Constantly reinforces the need to prioritize customers and sets up realistic expectations on task delivery through retail metrics.
- Provides a strong floor presence and interfaces regularly with customers to assess customer experience.
- Leads by example by consistently delivering an excellent customer experience.
- Responds to formal complaints in order to maintain customer loyalty at the highest possible level.
- Maintains community relations in order to build and enhance the image of Canadian Tire.
- Holds team members accountable for providing an excellent customer experience and recognizes those who excel in it.
- Recruits, develops, motivates, recognizes and holds the Management Team accountable to meet established objectives and targets for sales and profitability in their respective departments.
- Monitors and improves the productivity of the Management Team through strong communication, motivation, team building and effective scheduling.
- Plans, organizes, delegates and follows up on work and projects on the retail floor in order to achieve and measure team goals.
- Is accountable to achieve sales goals, productivity and customer experience targets set by the Associate Dealer and/or General Manager.
Requirements:
- Prior Canadian Tire (or similar) Management experience.
- Posess high level of attention to detail.
- Excellent knowledge and understanding of retail principles.
- Proven track record in retail sales, retail execution and operations in a management role is required.
- Ability to understand and operate POS and inventory computer systems is considered an asset.
- Strong orientation towards customer service excellence.
- Ability to lead and manage a team to achieve common goals in a fastpaced environment.
- Strong communication skills.
- Ability to motivate and coach others as well as provide feedback.
- Ability to plan, organize, delegate and follow up on team's activities and projects.
- Ability to multitask, adapt and cope with challenging situations.
More about the position:
Potential Career Opportunities
- Next levels: Store Manager, General Manager and Associate Dealer.
Physical Demands and Working Conditions
- Standing/walking for 8 hours.
- Lifting and/or carrying of merchandise items, as required, on a regular, frequent and unassisted basis. Merchandise items may vary in weight from "light" to "heavy".
Our offering includes
- Competitive compensation and benefit package
- Potential for Profit Sharing
- Employee Shopping Discounts
- Learning and Development opportuniti
- A culture of performance & accountability
- A supportive and positive team environment
Background Check Requirements:
- Reference Check
- Employment Verifications
- Criminal Background Check
- Credit Check
If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process.
Bachelor'sMore jobs from Canadian Tire
-
Sales Associate/cashier
Brampton, Canada - 2 weeks ago
-
Sports and Pro Shop
Victoria, Canada - 2 weeks ago
-
Supervisor - Guelph South (Stone Road Location)
Guelph, Canada - 2 weeks ago
-
Janitor - Mississauga (Dixie & Dundas)
Mississauga, Canada - 3 weeks ago
-
Préposé(E) Aux Promotions
Saint-Jean-sur-Richelieu, Canada - 1 day ago
-
Garden Centre Manager
Ottawa, Canada - 1 week ago