Shipping and Receiving Clerk - Calgary, Canada - Cargill

Cargill

Verified Company

Calgary, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Want to build a stronger, more sustainable future and cultivate your career? Join Cargill's global team of 155,000 employees who are committed to safe, responsible and sustainable ways to nourish the world.

This position is in Cargill's protein and salt business, where we provide wholesome, high-quality food products to a wide range of customers, from foodservice operators and grocery stores to manufacturers and exporters.

Job Purpose and Impact

The Shipping and Receiving Clerk (2nd shift) will proactively monitor and communicate delivery status of shipments to sales, customers, carriers and other stakeholders.

In this role, you will collect and organize data for company reporting, including metrics and service failures for management analysis.

Key Accountabilities

Field inbound calls from customers, and carriers, assess information and take appropriate actions, to include providing relevant details to stakeholders.

Monitor pick-ups and deliveries, communicate delays and reasons to sales and carriers, handle returns, diversions and order changes.

Use defined procedures, to respond and resolve routine logistics issues to provide the best value for the customer and the carrier.

Compile documentation of service incidents to be presented to the management for resolution

You will work under general supervision and independently solve moderately complex clerical, administrative, technical or customer support issues while referring more complex problems to a higher-level staff.

Other duties as assigned. Qualifications
Minimum Qualifications
High school diploma, secondary education level or equivalent
Confirmed ability to be a team player and perform in a fast-paced environment, including sound prioritization, sense of urgency and multitasking
Demonstrated strong client and customer focus
Minimum of two years of related work experience
Ability to work on second shift rotating days (4 days on and 4 days off)
Must be legally entitled to work for Cargill in Canada Preferred Qualifications
Bachelor's degree in Business, Supply Chain or related area
Minimum of two years of customer service experience
Experience working with SAP

Cargill is an equal opportunity employer and committed to providing accommodation to our job applicants with disabilities.