Manager- Patient Transitions - Newmarket, Canada - Southlake Regional Health Centre

Southlake Regional Health Centre

Verified Company

Newmarket, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Company Bio

Southlake is building healthy communities through outstanding care, innovative partnerships, and amazing people. We deliver a wide range of healthcare services to the communities of northern York Region and southern Simcoe County.

Our advanced regional programs include Cancer Care and Cardiac Care and serve a broader population across the northern GTA and into Simcoe-Muskoka.

Our team of nearly 6,000 staff, physicians, volunteers, students and Patient and Family Advisors are committed to creating an environment where the best experiences happen.

As a recognition of our commitment to quality and patient safety, we have received the highest distinction of Exemplary Standing from Accreditation Canada.

Job Summary

The Manager, Patient Care Transitions is a member of the Patient Flow and Access team and is responsible for the overall day-to-day coordination of patient and family transitions, facilitation of patient flow, preparing and submitting required reports within established timelines, and is responsible for the ongoing development, implementation and continuous quality improvement in the discharge planning and Alternate Level of Care (ALC) processes.

They will work with the patient flow team, the discharge planning teams, individual units/programs, and clinical leaders to support Patient Transitions and ALC management.

This leader will be required to work as a collaborative team member developing frameworks and methodologies of healthcare performance leading to a superior ease of flow and operations within a challenging healthcare environment with diverse programs and multiple competing priorities.

Skills & Abilities

Experience with ALC patients, practices, and escalation pathway;
Demonstrates excellence in interpersonal, communication, coaching, mentoring and team building skills that facilitate positive interactions among all members of the health care team
Demonstrates superior understanding of systems, systems analysis techniques, value analysis process and continuous improvement principles and tools
Working knowledge and familiarity with applicable collective agreements
Advocates for excellent patient care plans and implements and evaluates evidence based outcome orientated changes in clinical practices and care delivery processes. These changes will evolve from continuous quality improvement and work redesigns.
Possesses highly developed analytical, problem solving, critical thinking skills
Demonstrates a strong patient and customer focused philosophy in all interactions
Possess the ability to introduce and effectively facilitate change
Demonstrates superior decisionmaking and organizational skills
Demonstrates commitment to professional development
Demonstrated ability to provide leadership, support and critical analysis in stressful, complex clinical and emotional situations.
Ability to analyze research and implement evidencebased practice into Policy and Procedure development & clinical practice.
Demonstrates conflict resolution skills
Demonstrated excellence in communication, both written and verbal
Demonstrated problem assessment skills
Demonstrated commitment to customer service and teamwork
Demonstrated individual leadership skills
Demonstrated ability in Southlake's core values including collaboration, team work, communication, listening, personal ownership, creativity, innovation, and diversity

Qualifications:

Bachelors Degree in a health related discipline, Masters Preferred
Minimum of five years recent and relevant clinical experience, demonstrated excellence in clinical practice and is academically prepared and experienced in the area of Acute Care.
2 years experience in Discharge Planning and the coordination of ALC patient care, responsible for patient flow, expert knowledge of discharge planning process.
3 years experience in an administrative or leadership position
Nursing knowledge gained through formal education and registration as a Registered Nurse with the College of Nurses.

Closing Statement

At Southlake, we are committed to fostering an inclusive and accessible environment.

We are dedicated to building a workforce that reflects the diversity of the community in which we live and serve, including those with disabilities.

Southlake is committed to providing accommodations in all parts of the hiring process. If you require an accommodation, we will work with you to meet your needs.

It is the responsibility of all Southlake employees to work in a safe manner and promote health and safety in the workplace.