Receptionist - Richmond Hill, Canada - Open Text Corporation

Open Text Corporation

Verified Company

Richmond Hill, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Receptionist:

Req id: Richmond Hill, ON, CA
OPENTEXT
THE INFORMATION COMPANY

As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital.

Be part of a winning team that leads the way in Enterprise Information Management.

The Opportunity
OpenText is looking for a friendly and professional receptionist to join our team.

You will be the first point of contact for our clients and visitors, and you will provide administrative support to our employees.

You will answer phone calls, greet guests, schedule appointments, handle mail, and perform other administrative duties.

You thrive in a busy environment where the emphasis is on the delivery of high-level customer service support and superior service delivery to our stakeholders, including senior leaders and Executives.

As a first point of contact, you are an ambassador of our brand and take pride in providing the best-in-class customer experience.

This requires organization, creativity, active listening, and a superior level of professionalism.

You are Great at:

Ability to thrive in a busy executive corporate office environment while juggling a multiline phone system and acting as a first point of contact for our clients, guests, and employees (inclusive of property management, vendors and building security)
Perform an extensive array of administrative tasks, including managing meeting room calendars, shipping and receiving and mail distribution, maintaining office supply inventory, ordering office and kitchen supplies, updating operating manuals etc.
Maintain the professional appearance and general organization of the reception and mailroom
Partner with key stakeholders within the office (i.e., Executive Assistants, Finance, IT, Marketing, Sales) to align and meet business objectives
Support the coordination and logistics for large meetings and events such as executive meetings, and QBRs, and assist the setup, including catering (delivery) and/or room preparation, as time allows.
Work closely with the Facility Administrators and security teams ensuring services run.efficiently and effectively
Work closely with other Receptionists to ensure consistency of service delivery.
Input Facilities requests (work order) into the building management online ticket system for security, repairs and maintenance and follow through to completion where applicable.
Support with ad hoc projects (including space management), while always maintaining a "best in class" experience
Identify and implement opportunities for improvement, including processes and procedures
Other assigned projects and general administration tasks as required.

What It Takes:

4+ years of administrative support or front desk experience
A completed course in facilities management would be an advantage
College / University degree/certificate or equivalent work experience
Highly proficient in MS Office Suite (Word, Excel, Outlook)
Possesses excellent verbal/written communication and interpersonal skills.
You are detailoriented and have excellent organizational & time management skills.
Ability to interface and communicate with all levels of the organization, strong customer service focus.
Provide a positive experience to our customers, clients, and employees alike
Demonstrated ability to work collaboratively as part of a team
Must demonstrate a desire to embrace learning and take initiative
Ability to be discreet and handle confidential, sensitive information.
Flexibility to work overtime, as needed