After-hours Crisis Response Manager - Kamloops, Canada - Active Care Youth & Adult Services

Sophia Lee

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Sophia Lee

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Description

Job Title:
After-Hours Crisis Response Manager


Reposts to:
Service Director


Salary Range:
$66,500

Job Summary


Provide care to children/youth with moderate to severe behavioral problems in a residential setting and training and support to the Residence Workers.

The After-Hours Crisis Response Manager will be assigned the below management responsibilities.


Key duties and responsibilities:

  • Participates in the assessment, goal setting and program planning (Personal Service Plan) for individuals living in a
residence. Documents, implements, and provides input into the evaluation of the program.


  • Recognizes, analyzes, and manages potential emergency situations to minimize potential harm to the clients and/or
the public. Reports concern to Directors.


  • Identifies social, economic, recreational, physical, vocational, and educational services in the community that will meet
clients' needs. Maintains liaison with other agencies, professionals, government officials and the community.


  • Provides life skills training such as meal preparation, housekeeping, personal care skills and personal finance and
implements personal service plans.


  • Participates in various client-focused activities in accordance with care plans.
  • Provides emotional support and feedback to residents and their families.
  • Provides training, work direction and guidance to residence workers by performing duties such as clarifying program
policies and reviewing work including coverages during weekends, evenings, and holidays.


  • Provide mentorship to the residence workers through modelling, encouraging, supporting and providing direction. Bring
up any questions and or concerns to your direct supervisor.


  • Advocating for and protecting the rights of the youth in compliance with ACYAS policies, procedures, and guidelines.
  • Responsible for coaching and employee relations with the staff in collaboration with Human Resources
  • Completes related records such as daily notes, month ends, and critical incident reports.
  • Readily available over the phone and in person as needed
  • Performs other related duties as required.

Knowledge Requirements:

  • Diploma in related human/social service field.

Training and Experience Requirements:

  • Two (2) years of recent related experience.
  • Three (3) year of Management
  • Valid Level 1 First Aid
  • Valid Class 5 BC Driver License
  • Or an equivalent combination of education, training, and experience

Job Type:
Part-time


Pay:
$66,500.00 per year


Benefits:


  • Casual dress
  • Dental care
  • Extended health care
  • Life insurance
  • Paid time off
  • Vision care
  • Wellness program

Schedule:

  • Evening shift
  • Night shift
  • Weekends as needed

Education:


  • Bachelor's Degree (preferred)

Experience:

Support Services: 2 years (preferred)

  • Case management: 3 years (preferred)

Licence/Certification:

  • Class 5 Drivers License (preferred)

Work Location:
In person

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